Donna Thomson
Wallsend,NSW
Summary
To seek and maintain a position that offers professional challenges utilising interpersonal skills, excellent time management skills, problem solving skills and caring for others
Overview
10
10
years of professional experience
Work History
Care Service Employee
Uniting Aged Care
Garden Suburb
02.2024 - Current
- Improved patient satisfaction by providing compassionate care and addressing individual needs.
- Contributed to the development of individualized care plans for optimal patient outcomes.
- Administered medications as prescribed, closely monitoring patients for any adverse reactions or side effects.
- Collaborated closely with registered nurses while providing direct care which contributed towards better clinical decision-making processes resulting in improved care outcomes.
- Built strong relationships with clients to deliver emotional support and companionship.
- Kitchen and laundry
Disability Support Worker
Hire Up
Newcastle
02.2022 - 01.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Food Service Worker
John Hunter Hospital
New Lambton, NSW
11.2014 - 01.2022
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Education
Finished Year 10 -
Broadmeadow High School
Skills
- Vital signs monitoring
- Dementia care
- Compassionate care
- Professional boundaries
- Privacy and confidentiality
- Quality improvement
- Family engagement
- Self-care strategies
- Mobility assistance
- Nutrition support
- Disability awareness
- Personal care assistance
- Respectful and compassionate
- Problem-solving
- Time management
- Elderly care
- Multitasking and organization
- Daily living assistance
- Dependable and responsible
- Verbal and written communication skills
- First aid and safety
- Strong ethics
- Compassion and empathy
- Team collaboration
- Direct patient care
- Active listening
- Adaptability and flexibility
References
- Kath Pullen
0421746756
-Carol Prest
0425834400
Timeline
Care Service Employee
Uniting Aged Care
02.2024 - Current
Disability Support Worker
Hire Up
02.2022 - 01.2024
Food Service Worker
John Hunter Hospital
11.2014 - 01.2022
Finished Year 10 -
Broadmeadow High School