DONNA UPHILL
INVERGOWRIE,NSW
Summary
Hardworking employee with client orientated ethos, multitasking, and time management abilities. Devoted to working with all clients to assist them to reach their full potential and overcome their obstacles.
Overview
14
14
years of professional experience
Work History
Senior Career Consultant
Octec Limited
06.2018 - Current
- Working with a caseload of 50+ clients (including young people) with disabilities and adversities referred to the Disability Employment Services Program
- Identifying and working with my participants to overcome barriers including mental health issues, physical disabilities, housing instability, social stigma, lack of work experience and interview skills, education and technology capabilities, as well as clients dealing with domestic violence, incarceration and legal issues and substance abuse
- Identify support networks, link in with work skills programs, highlight available work trials and volunteering to build confidence and gain experience
- Create resumes, cover letters and quality job applications, phone and face to face interviews and marketing
- Consulting with the Department of Human Services, linking my clients in with legal aid and mental health supports
- Exceeding my set employment targets per quarter when placing my clients into employment and collaborating with my clients during their employment to continue to create sustainable positions.
Residential Property Manager
Professionals Real Estate
10.2014 - 06.2018
- Consulting with potential tenants and owners, maintaining REST database, and keeping accurate records in accordance with all governing legislation, answering telephone and general office duties.
Accounts & Payroll
Inglis Plumbing Pty Ltd
01.2011 - 08.2014
- Accounts receivable, accounts payable and payroll duties, bank reconciliation, liaising with clients and general office duties.
Education
Diploma of Community Welfare and Well Being -
University of New England
01.2019
Skills
- Confidentiality Practices
- Verbal and written communication
- Client Relationship Building
- Collaboration
- Problem-solving skills
- Effective listening
- Organizational abilities
- Resource advocacy
- Self-directed mindset
- Critical Thinking
References
- Samantha Sawyers, Regional Manager, Octec Limited, 0419 120 673
- John Sewell, Previous Director, Professionals Real Estate Armidale, 0429 075 001
Timeline
Senior Career Consultant
Octec Limited
06.2018 - Current
Residential Property Manager
Professionals Real Estate
10.2014 - 06.2018
Accounts & Payroll
Inglis Plumbing Pty Ltd
01.2011 - 08.2014
Diploma of Community Welfare and Well Being -
University of New England
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