DONNA VINDEN
Hampton East,VIC
Summary
Organized and focused individual, open to learning new skills.
Own reliable car and current Victorian license.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Mega Pet Warehouse
Cheltenham, VIC
07.2022 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Placing weekly orders based on sales and operating forklift to transport stock from trucks to warehouse.
Retail Sales Assistant
Mega Pet Warehouse
Cheltenham, VIC
10.2021 - 07.2022
- Product knowledge over multiple ranges of pet products including food, bedding, grooming and enrichment
- Engaged positively with each customer, providing professional and polite support for sales needs
- Manage cash register operations for the following; processing sales, returns and signing customers up for loyalty programs
- Completed customer orders by weighing and packaging meat orders.
Longlife and Online Assistant
Woolworths Group
01.2019 - 10.2020
- Duties included customer assistance, stocking shelves, scanning stock and occasional register relief
- Alternated products by first-in/first-out approach to keep shelves organized and properly stocked
- Operated manual and electric pallet jacks, safely relocating heavy pallets from truck to store room
- Monitored inventory to ensure stock levels and databases were updated
- Picked quality and accurate items for daily customer orders.
Meat Department Manager
Woolworths Group
01.2017 - 01.2019
- Monitored inventory levels, ordered new stock and restocking of cases
- Delegated tasks and duties to team and clearly communicated timeframes for completion
- Created spreadsheets using for daily, weekly and monthly reporting of sales and stock loss
- Merchandised attractive shelf displays with current offerings to drive store sales
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Meat Department Assistant
Woolworths Group
01.2013 - 01.2017
- Analyzed meat temperatures for safety and quality
- Offered friendly and efficient service to all customers
- Alternated meat by observing first-in/first-out approach to keep shelves organized and properly stocked.
Longlife Assistant
Woolworths Group
03.2011 - 01.2013
- Actively listened to customers, handled concerns quickly and efficiently
- Operated manual and electric pallet jacks, safely relocating pallets from truck to store room
- Alternated products by first-in/first-out approach to keep shelves organized and properly stocked
- Monitored inventory to ensure stock levels and databases were updated.
Nightfill
Woolworths Group
01.2007 - 03.2011
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards
- Answered customer questions and provided detailed product information
- Complete daily stock loads within specific time frames.
Education
Wildlife 4 Warriors
2022
Certificate III: Animal Studies -
Box Hill Institute of TAFE
Melbourne, VIC2022
Skills
- Multitasking abilities
- Strong organizational skills
- Reliable independent worker
- Efficient team player
- Personable and approachable
- Hands on learner
Timeline
Assistant Manager
Mega Pet Warehouse
07.2022 - Current
Retail Sales Assistant
Mega Pet Warehouse
10.2021 - 07.2022
Longlife and Online Assistant
Woolworths Group
01.2019 - 10.2020
Meat Department Manager
Woolworths Group
01.2017 - 01.2019
Meat Department Assistant
Woolworths Group
01.2013 - 01.2017
Longlife Assistant
Woolworths Group
03.2011 - 01.2013
Nightfill
Woolworths Group
01.2007 - 03.2011
Wildlife 4 Warriors
Certificate III: Animal Studies -
Box Hill Institute of TAFE