Maryann Ward
Long Jetty
Summary
Dynamic Lifestyle and Wellness Coordinator at Bupa Aged Care, adept at program implementation and relationship building. Successfully enhanced resident engagement through tailored wellness initiatives, increasing participation by 30%. Skilled in team collaboration and effective communication, fostering a culture of holistic well-being and continuous improvement in health promotion practices.
Overview
30
30
years of professional experience
Work History
Lifestyle and Wellness Coordinator
Bupa Aged Care
07.2021 - Current
- Developed and implemented wellness programs tailored to residents' needs.
- Collaborated with healthcare professionals to ensure holistic care for residents.
- Conducted regular assessments to evaluate resident health and wellness progress.
- Facilitated workshops on nutrition, exercise, and mental well-being for staff and residents.
- Oversaw compliance with health regulations and quality standards in wellness initiatives.
- Mentored junior staff on best practices in resident engagement and wellness promotion.
- Analyzed feedback from residents to enhance program effectiveness and satisfaction levels.
- Coordinated community partnerships to expand resources available for resident wellness activities.
- Collected and tracked information about participation and outcomes of individual programs.
- Served as a liaison between employees and management, addressing concerns related to workplace wellness policies and practices.
- Increased participation in wellness initiatives by effectively promoting and marketing available resources.
- Organized schedules for comprehensive group fitness programs.
- Facilitated open communication channels within the organization regarding wellness goals and progress updates, maintaining transparency and accountability among all stakeholders involved in the process.
- Maintained up-to-date knowledge of industry trends and best practices in health promotion, integrating innovative approaches into ongoing wellness programming.
- Enhanced employee well-being by designing and implementing comprehensive wellness programs.
- Managed health fair activities to expose customers to health and wellness businesses.
- Coordinated team-building activities focused on physical activity, fostering camaraderie among coworkers while promoting active lifestyles.
- Established a culture of wellness by cultivating an environment focused on holistic well-being, empowering employees to make healthier choices both in and out of the workplace.
- Built productive relationships with vendors and on-site providers.
- Developed wellness programs targeted on specific groups and areas of wellness.
- Enhanced employee well-being by implementing comprehensive wellness programs tailored to individual and group needs.
- Monitored and evaluated program performance to determine value and quality.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
Recreational Activity Officer
Bupa Aged Care
05.2019 - 07.2021
- Developed and implemented engaging recreational programs to enhance community participation.
- Coordinated logistics for events, ensuring resource availability and optimal scheduling.
- Facilitated workshops and activities promoting physical fitness and wellness among participants.
- Collaborated with local organizations to expand program offerings and community outreach.
- Evaluated participant feedback to refine activities and improve overall satisfaction levels.
- Trained volunteers in program execution, improving team efficiency and effectiveness.
- Promoted healthy lifestyle choices among participants by incorporating physical fitness components into various recreational activities.
- Maintained a safe and welcoming environment by regularly monitoring facility cleanliness and promptly addressing any potential hazards.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Developed monthly life enrichment calendar and published electronically and in print.
- Created and delivered recreational programs for small and large groups of residents.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Arranged outings as part of recreational program.
- Supervised Activities Assistant and conducted performance evaluations.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Assisted in preparing recreational materials and supplies for each activity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Assisted in recruitment and hiring of new recreation staff.
Housekeeping and Laundry Attendant
Bupa Aged Care
06.2010 - 06.2019
- Managed daily cleaning schedules to ensure timely completion of housekeeping tasks.
- Oversaw laundry operations, ensuring proper sorting and handling of linens and garments.
- Trained new staff on safety protocols and efficient cleaning techniques.
- Implemented inventory management system for cleaning supplies and linens, reducing waste.
- Collaborated with housekeeping and maintenance teams to optimize room availability and turnover times.
- Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
- Performed light housekeeping duties to maintain a clean, safe, and organized environment for patients.
- Provided a safe and comfortable environment through meticulous housekeeping and maintenance tasks.
Home Care
Bungree Aboriginal Association
03.1996 - 05.2013
- Identified health issues while at home care visits and contacted patient's physician to discuss best method for resolution.
- Improved client satisfaction by providing personalized home care support and addressing individual needs.
- Promoted a positive and professional image of the home care agency through effective communication and relationship-building with clients, families, and healthcare professionals alike.
- Enhanced patient comfort by providing attentive and personalized home care services.
- Actively participated in ongoing training opportunities to stay current on best practices and developments within the home care industry.
- Eased family concerns by offering emotional support and guidance on various aspects of home care management.
- Maintained compliance with federal, state, and local regulations governing home care services while ensuring operational excellence within the organization.
Education
No Degree - Certificate of IV in Leisure And Health
Intercare Training
Melbourne, VIC07-2022
Skills
- Program implementation
- Budget oversight
- Group instruction
- Cultural sensitivity
- Safety monitoring
- Equipment management
- Service promotion
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- CPR certification
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Client relationship management
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- First aid certification
- Interpersonal communication
- Public speaking
- Staff supervision
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Leadership training
- Project management
- Motivational techniques
- Injury prevention
- Professional demeanor
- Problem-solving aptitude
- Fitness program design
- Event planning
- Analytical skills
- Program evaluation
- Data collection and analysis
- Group classes
- Equipment sanitizing
- Program marketing
Timeline
Lifestyle and Wellness Coordinator
Bupa Aged Care
07.2021 - Current
Recreational Activity Officer
Bupa Aged Care
05.2019 - 07.2021
Housekeeping and Laundry Attendant
Bupa Aged Care
06.2010 - 06.2019
Home Care
Bungree Aboriginal Association
03.1996 - 05.2013
No Degree - Certificate of IV in Leisure And Health
Intercare Training
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