Donna Forster
Morayfield,QLD
Summary
Caring, motivated and supportive individual seeking a Support Worker role to make a positive difference in people’s lives by providing compassionate care and encouragement that promotes dignity and independence.
Overview
2026
2026
years of professional experience
Work History
Leading Hand
Cabin Services Australia
10.2023 - Current
- Supervised daily operations of cabin cleaning and maintenance teams.
- Trained new employees on safety protocols and operational procedures.
- Coordinated schedules to ensure timely completion of cabin services.
- Inspected cabins for cleanliness and compliance with company standards.
- Assisted in inventory management of cleaning supplies and equipment.
- Communicated effectively with team members to resolve issues promptly.
- Maintained accurate records of work completed and resources used.
- Supervised staff to ensure efficient performance of tasks, providing guidance and support when needed.
Barista
Starbucks Australia
03.2021 - 10.2023
- Maintained cleanliness and organization of the coffee shop environment.
- Engaged with customers to provide exceptional service and support.
- Assisted in inventory management and restocked supplies as needed.
- Followed health and safety protocols to ensure a safe workspace.
Store Assistant
Awesome Candles
03.2020 - 10.2023
Leading Hand
Cabin Services Australia
11.2016 - 03.2020
Bartender
Michael O'Brien Catering Company
05.2013 - 11.2016
Bartender
Casablanca Bar and Restaurant
01.2014 - 09.2016
Cashier
Red Rooster
Education
Diploma in Health Studies -
University of The Sunshine Coast
Sunshine Coast, QLD01-2024
High School Diploma -
Brisbane State High School
01-2010
Skills
- Empathetic and compassionate approach to care
- Excellent interpersonal and communication skills
- Committed to promoting dignity, respect and independance
- Well-organized, with great time management skills
- Patient and supportive in challenging situations
- Good planning and organizational skills
- Ability to adapt quickly to customer’s need
- Exceptional personal grooming and presentation
- Able to work as part of a team
- Keen eye for details
- Outgoing and friendly personality
References
References available upon request.
Timeline
Leading Hand
Cabin Services Australia
10.2023 - Current
Barista
Starbucks Australia
03.2021 - 10.2023
Store Assistant
Awesome Candles
03.2020 - 10.2023
Leading Hand
Cabin Services Australia
11.2016 - 03.2020
Bartender
Casablanca Bar and Restaurant
01.2014 - 09.2016
Bartender
Michael O'Brien Catering Company
05.2013 - 11.2016
Cashier
Red Rooster
Diploma in Health Studies -
University of The Sunshine Coast
High School Diploma -
Brisbane State High School