Donnelle Joseph
Summary
Dynamic professional with experience at Kularri Patrol Mambulanjin Aboriginal Corp., excelling in customer service and conflict resolution. Proven ability to manage diverse clientele while enhancing team spirit through effective communication. Skilled in Microsoft Office and adept at maintaining stock control, contributing to operational efficiency and customer satisfaction.
Overview
24
24
years of professional experience
Work History
Patroller
Kularri Patrol Mambulanjin Aboriginal Corp.
Broome
01.2014 - Current
- Assisted intoxicated passengers, ensuring safety and comfort during transport.
- Provided transportation for passengers, addressing general needs throughout Broome Community.
- Maintained hygiene standards by performing cleaning duties on buses.
Store Assistant
Djarindjin Community Store
Peninsula
01.2009 - Current
- Customer Service
- Sales
- Cash handling
- End of day reconciliation
- Maintain stock management/control
Labourer
Djarindjin MSP
Djarindjin Community
01.2002 - Current
- Assisted in construction projects across community, ensuring timely completion and safety standards
- Performed brick laying and paving tasks, contributing to durable and aesthetically pleasing surfaces
- Executed concrete pouring for various structures
Receptionist
Djarindjin Community Office
Peninsula
01.2007 - 01.2008
- Managed front desk operations to greet visitors and answer inquiries.
- Welcomed customers upon arrival to create a positive first impression.
- Managed filing, answered phones, and took messages to ensure effective communication
- Performed various office tasks to support daily operations.
- Basic Computer skills, Microsoft Word, Excel, PowerPoint, emailing
- Processed orders for products to ensure timely delivery.
Education
Certificate III - Community Service
Kimberley Training Institute
Broome, WACertificate II - Security Operations
Kimberly Training Institute
Broome, WAVerbal Judo Course -
Nirrumbuk Registered Training Organisation
Broome, WACertificate III - Construction
Kimberley Training Institute
Broome, WACompletion Year 10 -
Star of the Sea College
Melbourne, VICSkills
- Customer management
- Conflict resolution
- Effective communication
- Cultural competence
- Independent or supervised work
- Team contributions
- Team spirit enhancement
- Well-developed interpersonal skills
References
- Audrey Shadforth, Djarindjin Aboriginal Corporation, 08 9192 4940
- Djarindjin Store Director, Djarindjin Community, 08 9192 4774
- Thomas King, Mamabulanjin Aboriginal Corp, 08 9192 2466
License
WA ‘C’ Class Driver’s License, 4608166
Timeline
Patroller
Kularri Patrol Mambulanjin Aboriginal Corp.
01.2014 - Current
Store Assistant
Djarindjin Community Store
01.2009 - Current
Receptionist
Djarindjin Community Office
01.2007 - 01.2008
Labourer
Djarindjin MSP
01.2002 - Current
Certificate III - Community Service
Kimberley Training Institute
Certificate II - Security Operations
Kimberly Training Institute
Verbal Judo Course -
Nirrumbuk Registered Training Organisation
Certificate III - Construction
Kimberley Training Institute
Completion Year 10 -
Star of the Sea College