Doomarah Anwaya
Blacktown,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Fortress Sydney
Customer Service Attendant
04.2023 - 01.2024
- Proven ability to learn quickly and adapt to new situations.
- Providing a safe and enjoyable environment for customers at the PC gaming lounge and arcade.
- Worked well in a team setting, providing support and guidance.
- Ensuring all PC's are running well and doing technical checks every so often.
- Taking online and phone bookings.
- Ensuring the machines and games in the arcade are in working order.
- Aided customers in help with PC and technical issues.
- Handling enquiries from customers in person, over the phone and online.
- Skilled at working independently and collaboratively in a team environment.
- Assisting customers for their first time visits and showing them around the whole amusement facility.
- Performing minor repairs on PC's/game machines and explaining operation of online games/physical game machines to customers.
- Passionate about learning and committed to continual improvement.
- Provided knowledge of popular online and LAN games to customers.
- Becoming familiar with the latest gaming technology and being able to identify any bugs or issues in the games.
- Taking suggestions and feedback from customers to improve the facility.
- Keeping accurate records of logs and inventories of the facility.
Lion D'or Bakery
Head Barista
11.2019 - 05.2023
- Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages.
- Established strong relationships with key retailers, ensuring optimal product placement and visibility on store shelves.
- Describing menu items and suggesting products to customers.
- Working as a committed team member to achieve the highest level of customer service.
- Effectively practiced as a clinical and dedicated team member.
- Adhered to the guidelines and policies of the bakery and worked positively as a team member.
- Serving customers.
- Ordering stock and receiving deliveries/stacking shelves.
- Motivating staff.
- Maintaining a well sanitised and clean environment.
RSPCA Sydney Shelter
Animal Handling & Care
08.2018 - 12.2019
- Monitor the health and well being of the animals in care.
- Ensuring all animals are provided with food, water, daily exercise and appropriate living conditions.
- Carrying out environmental enrichment programs.
- Performing daily cleaning routines including sanitation of the enclosures and surrounding areas.
- Providing advice to potential purchasers of animals about those most suited to their circumstances.
- Assisting with animal admissions and reclaims, issuing medication, cleaning facilities or updating animal records.
- Experience in working as an effective and positive team member.
- Sound computer skills including the use of e-mail, internet and Microsoft Office applications.
- Participating in interpersonal tasks such as building rapport with employees, volunteers, other stakeholders and suppliers.
Hoxton Park Medical Centre
Medical Receptionist
06.2015 - 08.2018
- Answering telephone calls and dealing with face to face enquiries.
- Dealing with all requests in an efficient and courteous manner.
- Writing letters and correspondence on behalf of the surgery and medical staff.
- Scheduling appointments for patients.
- Maintaining a clean reception area.
- Making sure that the appointments system runs smoothly.
- Registering new patients at the surgery.
- Arranging follow up appointments for patients with hospitals or with other healthcare professionals.
La Mono Cuisine
Waitressing
02.2014 - 04.2015
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Proficient customer service.
- Working independently and cooperatively with team members.
- Food preparation.
- Dealing with customer complaints and enquiries.
- Aiding chef in the kitchen.
- Maintaining a clean environment in the workplace.
- Tending to telephone calls and taking down orders.
Education
No Degree - Veterinary Medicine (Pre-Veterinarian)
Charles Sturt University
Sydney, NSWSkills
- Teamwork and collaboration
- Trilingual (English, Assyrian and Spanish)
- Problem solving
- Team building
- Dependable and responsible
- Organization
- Attention to detail
- Proficient computer and technology knowledge
- Flexible and adaptable
- Interpersonal communication
Certification
First Aid Certificate
Certificate of High School Graduation
Responsible Service of Alcohol (RSA)
Certificate IV in Veterinary Nursing
Affiliations
- Playing games, content creation, entertainment, reading, journaling, cooking, playing basketball, gardening and exercising.
Referees
- Dr John Abraham - (General Practitioner - Hoxton Park Medical Centre) 0400 464 632
- Dr Ban Abraham - (General Practitioner - Hoxton Park Medical Centre) 0401 483 803
- Edgar Magallanes (Owner of Lion D'or Bakery) 0413 490 962
- Gabriela Garay (HR Coordinator at Fortress Sydney) 0414 499 343
- Luke Titterton (Manager at Fortress Sydney) 0437 238 721
Timeline
Fortress Sydney
Customer Service Attendant
04.2023 - 01.2024
Lion D'or Bakery
Head Barista
11.2019 - 05.2023
RSPCA Sydney Shelter
Animal Handling & Care
08.2018 - 12.2019
Hoxton Park Medical Centre
Medical Receptionist
06.2015 - 08.2018
La Mono Cuisine
Waitressing
02.2014 - 04.2015
No Degree - Veterinary Medicine (Pre-Veterinarian)
Charles Sturt University
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