Dora Szlipcsevics-Remes
Melbourne,VIC
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Domayne Bedding Department, Valebed Pty Ltd
Melbourne, VIC
07.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Area Manager
Telekom Ltd.
Hungary
08.2020 - 03.2023
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
Waitress
Hellas Restaurant
Hungary
04.2019 - 08.2020
- Built and maintained working relationships with peers and upper management.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Worked hard to learn required tasks quickly to maximize performance.
Loan Manager
Euronics Vorosko Kft.
Pècs, 7626
05.2018 - 04.2019
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Developed loan contracts and explained contract terms to clients.
- Informed customers of loan application requirements and deadlines.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Devision Manager
Pier Clothing Ltd.
Hungary
01.2015 - 05.2018
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
Commercial Cookery And Hospitality Management -
Pax Institute Of Education
Melbourne, VICEnglish Course -
Tr4inright
06.2023
Nail Technician -
Kapos Broker Kft.
Hungary02.2020
High School Diploma -
Radnóti M. Secondary School
Hungary06.2013
Skills
- Risk Mitigation
- Strategic Planning
- Product and Service Management
- Sales Process
- Analytical Problem Solver
- Direct Sales
- Sales and Market Development
- Goal Setting
- Communication and Engagement Techniques
- Sales Planning
- Verbal and Written Communication
Languages
Hungarian
Native or Bilingual
English
Professional Working
Timeline
Sales Consultant
Domayne Bedding Department, Valebed Pty Ltd
07.2023 - Current
Area Manager
Telekom Ltd.
08.2020 - 03.2023
Waitress
Hellas Restaurant
04.2019 - 08.2020
Loan Manager
Euronics Vorosko Kft.
05.2018 - 04.2019
Devision Manager
Pier Clothing Ltd.
01.2015 - 05.2018
Commercial Cookery And Hospitality Management -
Pax Institute Of Education
English Course -
Tr4inright
Nail Technician -
Kapos Broker Kft.
High School Diploma -
Radnóti M. Secondary School