Dora Szlipcsevics-Remes
Melbourne,VIC
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Domayne Bedding Department, Valebed Pty Ltd
07.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Area Manager
Telekom Ltd.
08.2020 - 03.2023
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Mentored junior staff members, providing guidance on best practices and professional development opportunities.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
Waitress
Hellas Restaurant
04.2019 - 08.2020
- Built and maintained working relationships with peers and upper management.
- Improved knowledge and productivity through continuous education and learning from senior team leaders.
- Worked hard to learn required tasks quickly to maximize performance.
Loan Manager
Euronics Vorosko Kft.
05.2018 - 04.2019
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Developed loan contracts and explained contract terms to clients.
- Informed customers of loan application requirements and deadlines.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Devision Manager
Pier Clothing Ltd.
01.2015 - 05.2018
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
Education
Commercial Cookery And Hospitality Management -
Pax Institute Of Education
Melbourne, VICEnglish Course -
Tr4inright
06.2023
Nail Technician -
Kapos Broker Kft.
Hungary02.2020
High School Diploma -
Radnóti M. Secondary School
Hungary06.2013
Skills
- Risk Mitigation
- Strategic Planning
- Product and Service Management
- Sales Process
- Analytical Problem Solver
- Direct Sales
- Sales and Market Development
- Goal Setting
- Communication and Engagement Techniques
- Sales Planning
- Verbal and Written Communication
Languages
Hungarian
Native or Bilingual
English
Professional Working
Timeline
Sales Consultant
Domayne Bedding Department, Valebed Pty Ltd
07.2023 - Current
Area Manager
Telekom Ltd.
08.2020 - 03.2023
Waitress
Hellas Restaurant
04.2019 - 08.2020
Loan Manager
Euronics Vorosko Kft.
05.2018 - 04.2019
Devision Manager
Pier Clothing Ltd.
01.2015 - 05.2018
Commercial Cookery And Hospitality Management -
Pax Institute Of Education
English Course -
Tr4inright
Nail Technician -
Kapos Broker Kft.
High School Diploma -
Radnóti M. Secondary School
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