Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorcas Asare-Djan

Bonython,ACT

Summary

Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Millers Fashion
05.2022 - 03.2025
  • Assisted customers with product selection and provided personalized styling advice.
  • Maintained store presentation standards through effective merchandising and inventory management.
  • Collaborated with team members to enhance sales strategies and improve overall performance.
  • Processed transactions accurately through point-of-sale systems, ensuring smooth customer experiences.

Retail & Sales

Village Ski and Board
06.2019 - 09.2022
  • Knowledge of Inventory techniques.
  • Able to work as part of a sales team.
  • Demonstrating customer Relation.

Duties involved:

  • Stocking shelves with merchandise.
  • Attaching price tags to merchandise on the shop floor.
  • Welcoming customers in the shop.
  • Responsible for processing cash and card payment.
  • Working within established guidelines, particularly with brands.

Kitchen Hand

P D MURPHY CAFÉ
06.2019 - 12.2019
  • Skilled in handling potentially hazardous kitchen equipment.
  • Excellent customer service experience.
  • Food and beverage preparation.
  • Knowledge of food hygiene and relevant health and safety procedures.

Duties involved:

  • Clearing away used dishes and cutlery from tables when customers are finished.
  • Operating cash registers, accepting payment and preparing sales invoices.
  • Preparing and serving food and beverages for consumption on the premises.
  • Cleaning and preparing tables for use.

Office Assistant

G O Engineering
04.2019 - 12.2019
  • Scheduling meetings and managing calendars.
  • Maintaining documents and updating paperwork.
  • Operating office equipment such as scanners, photocopies, voicemail, fax machine.
  • Providing exceptional customer service by answering client concerns, forwarding messages and confirming appointments.

Duties involved:

  • Overseeing clerical tasks including sorting and sending mail.
  • Welcoming visitors to the office.
  • Answering phone calls.
  • Keeping an inventory of office supplies and ordering new materials as needed.

Education

Bachelor of Education - Communicative Skills, General Studies, Information Literacy Skills, Critical Thinking and Practical Reasoning, Entrepreneurship and New Venture Creation

University of Cape Coast
10.2018

Diploma in Education - Clinical Psychology, Religious and Moral Education, Communication Skills, Physical Education

University of Cape Coast
12.2011

Advance Office Specialist - undefined

Data Link Institution of Education
12.2005

Skills

  • MS Word
  • MS Excel
  • Microsoft Office and Outlook & Power Point
  • Cash handling
  • Stock management
  • Goal oriented

Timeline

Sales Assistant

Millers Fashion
05.2022 - 03.2025

Retail & Sales

Village Ski and Board
06.2019 - 09.2022

Kitchen Hand

P D MURPHY CAFÉ
06.2019 - 12.2019

Office Assistant

G O Engineering
04.2019 - 12.2019

Diploma in Education - Clinical Psychology, Religious and Moral Education, Communication Skills, Physical Education

University of Cape Coast

Advance Office Specialist - undefined

Data Link Institution of Education

Bachelor of Education - Communicative Skills, General Studies, Information Literacy Skills, Critical Thinking and Practical Reasoning, Entrepreneurship and New Venture Creation

University of Cape Coast
Dorcas Asare-Djan