Summary
Overview
Work History
Skills
Timeline
Generic

DOREEN TSAKIRIS

Templestowe,Victoria

Summary

Results-driven professional focused on delivering exceptional support for customer needs.

Successfully manages concerns and resolves conflicts to maximize customer satisfaction.

Offers strong background in customer relations and communication.

Warm and friendly individual helps customers in any situation.

Enjoys working closely with team members to deliver positive guest experience.

Experience as Front Desk Agent in busy and successful retail setting.

Friendly candidate with passion for providing excellent customer service and facilitating customer satisfaction.


Overview

30
30
years of professional experience

Work History

Director

Clayton Plastics (Australasia) Pty Ltd
11.1999 - 06.2016
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Established departmental performance goals and provided feedback for underperforming areas.
  • Monitored and coordinated workflows to optimize resources.
  • Formed strategic partnerships and connected with potential clients to drive business development.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Oversaw supply chain functions to verify inventory levels and budget adherence.
  • Optimized operational processes using analytics tools to address client-specific metrics.
  • Monitored expenditures to mitigate risk of overages.
  • Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Conducted meetings with staff to discuss production progress and to attain production objectives.
  • Devised and implemented strategies to create new revenue streams and cut operational costs.
  • Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
  • Developed project budgets and managed production costs.

Executive Assistant

Freehills
01.1986 - 02.1999
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Maintained appropriate filing of personal and professional documentation.
  • Attended meetings, took notes and tracked action items.
  • Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
  • Used discretion when handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Updated and maintained confidential databases and records.
  • Answered high volume of phone calls and email inquiries.

Skills

  • Financial Reporting
  • Cast and Crew Supervision
  • Company Guidelines
  • People Management

Timeline

Director

Clayton Plastics (Australasia) Pty Ltd
11.1999 - 06.2016

Executive Assistant

Freehills
01.1986 - 02.1999

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DOREEN TSAKIRIS