Dorinda Helyer-Lyon
Kallangur,Qld
Summary
I'm a hard working individual that is eager to learn new skills, improve my knowledge and develop professional relationships with clients and team members alike. I am excited for new opportunities and experiences working in a new and unique environment.
Overview
4
4
years of professional experience
Work History
Work Experience
Albany Creek Produce
10.2019 - 10.2019
- Helped customers locate products and checked store system for merchandise.
- Assisted customers with prompt and polite support.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- cleaned animal enclosure for rats, mince, birds and guinea pigs.
- kept general store clean.
Hospitality Worker
Hungry Jack's
06.2019 - 06.2020
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Retail Assistant
Choice The Discount Store
03.2022 - 01.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns.
- Balanced and organized cash register by handling cash, counting change.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Support Worker
Prydes Support
02.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Documented client progress and activities in accordance with agency policies and procedures.
Education
No Degree - Cirtifica 3, Christian Ministry And Theology
Mount Maria College
Petrie, QLDHigh School Diploma -
Mount Maria College
Petrie, QLD11.2021
Skills
- first aid and CRP training
- a affinity with animals
- POS and register experience
- customer service experience
- organization of products
- following instruction
Personal Information
Date of Birth: 05/30/04
Timeline
Support Worker
Prydes Support
02.2023 - Current
Retail Assistant
Choice The Discount Store
03.2022 - 01.2023
Work Experience
Albany Creek Produce
10.2019 - 10.2019
Hospitality Worker
Hungry Jack's
06.2019 - 06.2020
No Degree - Cirtifica 3, Christian Ministry And Theology
Mount Maria College
High School Diploma -
Mount Maria College
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