Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
Generic
Dorine

Dorine

Parramatta,NSW

Overview

4
4
years of professional experience

Work History

Spa Owner

Body and Mind Mobile Spa
Nowra
08.2020 - 04.2023
  • Established relationships with local businesses to create referral opportunities for potential customers.
  • Responded promptly to customer complaints or inquiries regarding services offered at the spa.
  • Researched competitive pricing strategies for various spa services offered at different locations.
  • Developed a loyalty program for repeat customers, resulting in increased sales volume.
  • Coordinated with vendors for product purchasing and delivery.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Answer the phone and make booking.
  • Maintain customers and existing customers.

Spa Therapist

Alamanda hotel by Lancemore
Cairns, Qld
12.2019 - 02.2020
  • Developed customized treatment plans for each client's specific needs and goals.
  • Educated clients on proper skincare techniques such as cleansing, toning, moisturizing.
  • Performed massage treatments including Swedish, deep tissue, lymphatic drainage, aromatherapy massage, and pregnancy massage.
  • Maintained professional standards of hygiene and cleanliness in the spa environment.
  • Offered advice regarding home care products suitable for each customer's skin type or condition.
  • Instructed clients on how to maintain a healthy lifestyle through diet and exercise habits.
  • Provided body wraps, scrubs, hot stone therapy, reflexology and vichy shower.
  • Designed customized facial and body treatments meeting individual client needs.
  • Recommended home care regimen for desired results.
  • Assessed client needs and recommended skin care and anti-aging products.

Spa Therapist

Spa Palm Cove
Cairns, Qld
05.2019 - 12.2019
  • Collaborated with other team members to create a positive experience for guests.
  • Assisted clients with selecting the best spa services for their individual needs.
  • Provided facial treatments such as cleansing, exfoliation and moisturizing.
  • Conducted consultations with clients to assess their skin type and condition prior to providing any treatment.
  • Educated clients on proper skincare techniques such as cleansing, toning, moisturizing.
  • Performed massage treatments including Swedish, deep tissue and aromatherapy techniques.
  • Provided body wraps, scrubs, hot stone therapy, reflexology, manicure and pedicure, waxing.
  • Remained current on new products and procedures offered at the spa.

Education

Diploma Beauty Therapist -

Demi International College
Cairns, QLD
12-2019

Diploma Hospitality Management -

NHI
Bandung Indonesia
02-2013

Skills

  • Upselling Services
  • Hygiene standards
  • Marketing
  • Health and Safety Regulations
  • Customer Relations
  • Verbal and written communication
  • Product branding
  • Client Service
  • Cost Reduction
  • Beauty and Massage

Languages

English
Professional
Indonesian
Professional

Affiliations

I am writing to express my interest in applying for the beauty therapist part time position that is available in your place.

Little story about me we moved to Sydney from Jervis Bay NSW last year because my husband job. And I have a little one just turn one year old on May and he started day care 2 days a week, originally from Jakarta Indonesia. I’ve been living in Australia since 2016 .With my previous working as Spa Therapist in 5 stars hotel in Cairns QLD and running my own small mobile beauty and spa business in Nowra SouthCoast NSW. I have an exceptional customer service, upselling skill, and interpersonal skills. With all of the experiences that I’ve gained since I came to Australia, I learned how to communicate well, service to my client and create a good relationship with the customers.

I am a very quick learner, dynamic, bubbly and self-motivated person. I am also hard-working person and able to work independently or as part of the team. In addition to that, I really enjoy working with a diverse group of people different personalities and background. I believe that I will be a great asset to your company.

If I get this opportunity I would be incredibly happy and willing to learn more about beauty industry.

I ‘m available to start ASAP

I am available to work any time from Thursday, Friday, Saturday/ Sunday 3 days a week.

Looking forward to hearing from you. I can be reached by phone 0412373107 or by email; dorineyulia@gmail.com. Thank you for your consideration.

Accomplishments

  • Outstanding Student at Demi International
  • 5 Stars google review and facebook review from my business

Timeline

Spa Owner

Body and Mind Mobile Spa
08.2020 - 04.2023

Spa Therapist

Alamanda hotel by Lancemore
12.2019 - 02.2020

Spa Therapist

Spa Palm Cove
05.2019 - 12.2019

Diploma Beauty Therapist -

Demi International College

Diploma Hospitality Management -

NHI
Dorine