Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorin Sarmi Croos

Melbourne,VIC

Summary

A self-motivated and detail-oriented laboratory technician who can perform extensively in the field of science and has 2 years’ worth of experience, has conducted laboratory experiments for chemistry, microbiology, biochemistry, food science, completed OHS projects and can work effectively and efficiently in a team and individually. I also possess other skills such as working in the administration and finance department, collaborating on major projects with the microbrewing and hospitality departments. I also have 14 years of experience in retail and customer service.

Overview

13
13
years of professional experience

Work History

Laboratory Technician

Kangan Institute
06.2023 - Current
  • Maintain a comprehensive inventory of equipment and supplies
  • Arrange the maintenance and storage of laboratory / teaching equipment and ensure regular servicing and repairs are monitored
  • Support course delivery by maintaining supplies and the setup of the labs for specific assessments/delivery
  • Implement and maintain Laboratory Operation Procedures and SOPs as applicable
  • Ensure that chemicals and equipment are stored and labelled correctly as required by legislation
  • Update file of Safety Data Sheets (SDS)
  • Work with management to complete OHS documentation, generate reports, and implement audits and processes under the guidance from the health and safety wellbeing team
  • Generate and track purchase orders, contacting suppliers

Customer Service Supervisor

Coles Supermarkets
11.2012 - Current
  • Managing workflow and the team
  • Training new employees
  • Process refunds
  • Evaluate performance and give feedback
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns

Work Placement as Laboratory Technician

Symbio Laboratories
10.2022 - 11.2022
  • General GLP and non-bench tasks
  • Media Preparation Unit
  • Sample preparation and weighing up
  • Sample enrichment and initial suspension
  • Food testing – Petrifilm, pour plate & spread plate
  • Water testing – membrane filtration

Education

Certificate IV - Laboratory Technician

Kangan Institute

Associate Degree of Applied Science - undefined

RMIT
11.2022

Certificate IV - Science

Victoria University
01.2009

Skills

  • Active listening
  • Staff education and training
  • Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour
  • Quality system and continuous improvement processes
  • Have an understanding regarding safety in a retail environment
  • Stocking and replenishing
  • Processing and interpreting data
  • Computer proficient
  • A creative problem-solving ability
  • Providing training for new employees
  • High level of empathy towards customers

Timeline

Laboratory Technician

Kangan Institute
06.2023 - Current

Work Placement as Laboratory Technician

Symbio Laboratories
10.2022 - 11.2022

Customer Service Supervisor

Coles Supermarkets
11.2012 - Current

Associate Degree of Applied Science - undefined

RMIT

Certificate IV - Science

Victoria University

Certificate IV - Laboratory Technician

Kangan Institute
Dorin Sarmi Croos