Dorji Tshering
PHILLIP
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through more than 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Members and Business Centre Coordinator
Australian Institute of Company Directors (AICD)
Barton
09.2017 - 09.2019
- Increased customer satisfaction by providing outstanding reception services Managed over hundreds of incoming calls and welcomed over100 visitors, addressed customer inquiries and concerns.
- Increased sales by $7500 quarterly by establishing goals, assuring performance and promoting sales.
- Boosted traceability by creating organizational systems for contracts, sales and revenue reports, managed CRM database.
Programme Coordination Analyst
United Nations Development Program
Thimphu
05.2015 - 03.2016
- Analysed program data to provide input for UN-Country Team and program management unit in decision making and strategic planning.
- Coordinated administrative operations in the UN-Resident Coordinator's Office.
- Analysed key aspects of program processes and procedures to evaluate factors driving results and summarized into presentations, recommended areas for improvement.
Education
Bachelor of Arts - English And Geography
Sherubtse College, Royal University of Bhutan
Bhutan06.2010
Post Graduate Diploma in Public Administration -
Royal Institute Of Management (RIM)
Semtokha, Bhutan12.2011
Skills
- Communication planning
- Budget development
- Inventory management
- Scheduling
- Relationship development
- Documentation and control
- Relationship building
- Account Reconciliation
- Administrative management
- Appointment Scheduling
- Privacy compliance
- Customer Relations
Timeline
Members and Business Centre Coordinator
Australian Institute of Company Directors (AICD)
09.2017 - 09.2019
Programme Coordination Analyst
United Nations Development Program
05.2015 - 03.2016
Bachelor of Arts - English And Geography
Sherubtse College, Royal University of Bhutan
Post Graduate Diploma in Public Administration -
Royal Institute Of Management (RIM)
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