Summary
Overview
Work History
Education
Skills
Certification
IT Skills
Additional Information
Timeline
Hi, I’m

Dornubari Biranen

Bedford Park,SA

Summary

Dependable Customer Service Representative with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.

Overview

5
years of professional experience
1
Certification

Work History

Ministry of Education, UNESCO

Office Assistant
04.2021 - 02.2022

Job overview

  • Taking minutes and writing meeting reports
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Delivered clerical support by handling range of routine and special requirements.
  • Scheduled and coordinated travel arrangements for office staff members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited and proofread documents for accuracy and completeness.
  • Coordinated and scheduled meetings and appointments.
  • Created and maintained detailed records of all office activities.
  • Assisted with onboarding of new employees.
  • Supported staff on special assignments and ad hoc projects.
  • Edited documents to keep company materials free of grammar errors.
  • Compiled and analyzed data to produce reports.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Coordinated travel arrangements for staff members.

Department Of Mathematics

After-school Tutor
08.2017 - 12.2020

Job overview

  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Provided homework assistance using specific curriculum and materials.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Tutored struggling, average, and advanced students in Mathematics course materials.
  • Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
  • Responded to email and telephone requests to provide students with specific information.
  • Developed student confidence through positive reinforcement strategies.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Taught students remotely using online video chat platform and other delivery channels.
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
  • Created tailored lesson plans and study guides to teach and assist students in area of study.
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
  • Leveraged technology and visual aids to engage students and enhance learning.
  • Leveraged technology to accelerate learning by proving students with easy-to-access information.

Reflections Global Dance Ministry

Volunteer
09.2016 - 12.2020

Job overview

  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Guided troubled individuals to tools and resources necessary for healing.
  • Tutored at various competency levels to help people with reading, math and writing skills.
  • Coordinated with different service providers to meet clients' individual needs.

Aveon Offshore Limited

Industrial Trainee
04.2019 - 07.2019

Job overview

  • IT Personnel
  • Participated in a mini–Project Scheduling and Control task in the Engineering Department.
  • Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
  • Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
  • Repaired, cleaned and maintained equipment.
  • Wrote reports and papers for various levels of technical users.
  • Assisted with emergency response by communicating important information and delivering safety equipment.
  • Assisted with implementation of new safety instructions and equipment protocols.
  • Monitored and tracked team performance to identify and target deficiencies.
  • Updated internal data systems to aid senior managers in effective decision-making.
  • Collaborated with other departments to optimize production workflows.
  • Inspected products and machines to maintain quality and efficiency.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Adjusted machines to increase productivity for runs.
  • Maintained organized work area by cleaning and removing hazards.

Education

Flinders University
Bedford Park, SA

Master of Science from Mathematics
12.2024

Covenant University
Ogun State, Nigeria

Bachelor of Science from Industrial Mathematics
12.2020

University Overview

First Class Honors

  • 4.67 GPA
  • Member of Reflections Global Dance Ministry, 2016 to 2020
  • College of Science and Technology (CST) Chairperson, College Week, January 2020 to June 2020
  • Academic Director of Reflections Global Dance Ministry
  • Industrial Trainee, Aveon Offshore Limited, Completed 2019

Skills

  • Ability to work independently and under pressure to produce results
  • Goal oriented
  • Teamwork
  • Critical thinking and problem solving
  • Regulatory compliance
  • Attention to detail
  • Quality assurance
  • Risk assessment
  • Accountability
  • Commitment
  • Word Processing and Design
  • Report Development
  • Multi-Line Phone Proficiency
  • Social Media and Promotions
  • Basic Bookkeeping
  • Customer Relationship Management
  • Data Collation
  • Mail Sorting and Distribution
  • Organizing and Categorizing
  • Verbal and Written Communication
  • Time Management
  • Strong Interpersonal Skills
  • Document Typing and Formatting
  • Outgoing Mail Preparation
  • Inventory Assessments
  • Report Writing and Development
  • Data Recording
  • Report Analysis
  • Complex Problem-Solving
  • Documentation
  • Serve Customer Needs

Certification

  • Operations Management and Research Tools, Udemy - [2021]
  • Operations Research, Udemy - [2021]
  • Introduction to Social Media Marketing, Coursera - [2020]
  • Basic Statistics, Coursera - [2020]
  • Cracking the Creativity Code, Coursera - [2020]
  • From Idea to Startup, Coursera - [2020]
  • Introduction to Ordinary Differential Equations, Coursera - [2020]
  • COVID-19: What You Need to Know (CME Eligible), Coursera - [2020]
  • Mind Control: Managing Your Mental Health During COVID-19, Coursera - [2020]
  • Data Collection: Online, Telephone and Face-to-Face, Coursera - [2020]
  • Leading Transformations: Manage Change, Coursera - [2020]

IT Skills

  • Microsoft Office (Excel, Word, and PowerPoint)
  • Java
  • R
  • Python
  • MATLAB

Additional Information

  • Crafts
  • Sports

Timeline

Office Assistant

Ministry of Education, UNESCO
04.2021 - 02.2022

Industrial Trainee

Aveon Offshore Limited
04.2019 - 07.2019

After-school Tutor

Department Of Mathematics
08.2017 - 12.2020

Volunteer

Reflections Global Dance Ministry
09.2016 - 12.2020

Flinders University

Master of Science from Mathematics

Covenant University

Bachelor of Science from Industrial Mathematics
Dornubari Biranen