DOROTHEE SOSAI
26 Silvertown Road Drouin,VIC
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for problem-solving capabilities and adaptability across various tasks.
Overview
28
28
years of professional experience
Work History
Food Services Assistant
Bupa Aged Care
Berwick, Vic
11.2021 - 06.2023
- Prepared salads and cold foods such as sandwiches or wraps.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
- Delivered food trays to patients in hospitals or residents in nursing homes.
- Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
- Operated dishwashers to wash dishes and other cooking utensils.
- Carried out general maintenance tasks such as sweeping and mopping floors.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Kept customer and food preparation areas clean and well-organized.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Food Service Assistant
Mercy Health
Springvale, Vic
01.2018 - 10.2021
- Assisted cooks with meal preparations by chopping vegetables or preparing sauces.
- Prepared sandwiches, specialty items and custom orders to meet guest requests.
- Carried out general maintenance tasks such as sweeping and mopping floors.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Bank Officer
National Australia Bank
Mornington, Vic
03.1995 - 12.2017
- Assessed customers' financial needs and recommended appropriate solutions.
- Identified opportunities to improve customer service quality.
- Provided advice on budgeting techniques to help customers save money.
- Opened new checking, savings and lines of credit for customer accounts.
- Provided support for loan applications and processed mortgage paperwork.
Education
High School Diploma -
Diploma in Business Management
Melbourne, VICSafe Food Handling - Hospitality Industy
Skills
- Safe Food Handling
- Cleaning and sanitation
- Customer Service
- Clear Communication
- Problem-Solving
- Positive Attitude
- Collaboration and Teamwork
Reference
- Janine Bug
Chef Manager
Bupa Aged Care
Mobile: 0468 333 858
Email: janinebug@icloud.com
Timeline
Food Services Assistant
Bupa Aged Care
11.2021 - 06.2023
Food Service Assistant
Mercy Health
01.2018 - 10.2021
Bank Officer
National Australia Bank
03.1995 - 12.2017
High School Diploma -
Diploma in Business Management
Safe Food Handling - Hospitality Industy
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