Dorothy Adams
Caroline Springs,VIC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Red Rooster Restaurant
01.2019 - 12.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained compliance with labor laws, adhering
- to appropriate break times and overtime requirements.
Education
No Degree -
Sarah Redfern High School
Minto, NSW07.2019
Skills
- Cost Reduction
- Employee Scheduling
- Operations Management
- Task Delegation
- Recruiting and Interviewing
- Product and Service Knowledge
- Policy Enforcement
- Staff Management
Certification
- First Aid Certificate
- Food Safety Certificate
- Hospitality Certificate 2 & 3
- Retail Certificate 2 & 3
References
References available upon request.
Timeline
Assistant Manager
Red Rooster Restaurant
01.2019 - 12.2023
No Degree -
Sarah Redfern High School
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