Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dorothy Du

Summary


Professional with robust background in administrative support and reception, ready to contribute effectively to any organization. Adept at managing front desk operations, scheduling, and handling communications with high degree of accuracy and efficiency. Valued for strong team collaboration, adaptability to changing needs, and consistently delivering results. Skilled in customer service, office management software, and multitasking in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Administrative Receptionist

Sunlight Health Co Therapist Group
04.2024 - Current
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Maintained confidentiality of information regarding clients and company.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved client problems and complaints.

Administrative Officer

Dancetop Dancing Studio
10.2023 - 03.2024
  • Updated reports, managed accounts, and generated reports for company database.
  • Customer service with current and potential students and parents
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Daily appointment setting



Receptionist

Health Line Chemist
04.2020 - 01.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education Consultant

Elite Education Group
11.2017 - 03.2020
  • Provided personalized support for students with needs.
  • Provided recommendations for modification, development or improvement of educational programs as school board member.
  • Coordinated extracurricular activities for students, enriching their educational experience outside of the traditional classroom setting.

Marketing Specialist

Harvest Education Technology College
02.2015 - 06.2017
  • Designed and distributed marketing collateral, supporting sales team efforts and enhancing brand recognition.
  • Enhanced brand visibility through execution of targeted social media campaigns.
  • Generated reports to support development and implementation of marketing plans.

Nursing Team Member

Anglicare Tasmania
03.2014 - 11.2014
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Assisted physicians with diagnostic tests, treatments, and surgical procedures as needed for optimal patient outcomes.
  • Enhanced patient safety by diligently monitoring vital signs, administering medications, and documenting changes in condition.

Education

Bachelor of Science - Nursing

University of Tasmania
TAS
11-2013

Skills

  • proficient time management
  • effective communication
  • customer relations
  • computer and software proficiency
  • detail-oriented approach
  • analytical problem solving

Languages

Chinese
English

Timeline

Administrative Receptionist

Sunlight Health Co Therapist Group
04.2024 - Current

Administrative Officer

Dancetop Dancing Studio
10.2023 - 03.2024

Receptionist

Health Line Chemist
04.2020 - 01.2023

Education Consultant

Elite Education Group
11.2017 - 03.2020

Marketing Specialist

Harvest Education Technology College
02.2015 - 06.2017

Nursing Team Member

Anglicare Tasmania
03.2014 - 11.2014

Bachelor of Science - Nursing

University of Tasmania

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Dorothy Du