Dorothy Anna Loraine

• Streamlined package handling processes for improved delivery times and reduced damage incidents.
• Processed bulk mailings for businesses, fostering strong professional partnerships within the community.
• Balanced numerous duties efficiently in a high-pressure situation with attention to detail.
• Built long-lasting relationships with patrons by addressing concerns swiftly.
• Assisted in training new team members to uphold high standards of service and efficiency within the postal office.
• Collaborated with colleagues to develop innovative solutions for improving overall postal operations.
• Enhanced customer satisfaction by providing efficient and courteous service at the postal counter.
• Provided service and sales to walk-in customers.

Managed staff scheduling and performance across multiple shifts.

• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Maintained accurate records of daily sales activities, tracking progress toward individual targets.