Dorothy Farquhar
Port Pirie,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
16
16
years of professional experience
Work History
Mental Health and NDIS Worker
Uniting Country SA
01.2019 - 06.2022
- Provide proactive and recovery-focused engagement with people who appear to be experiencing mental illness and who have issues with homelessness
- Contribute to relationships with UCSA stakeholders (such as families and carers, housing services and mental health services) to maintain links to recovery and rehabilitation pathways for clients
- Provide short- to medium-term case management services including client identification, screening, entry, ongoing assessment, counselling, care planning, care coordination, referral, intervention and support
- Provide support, training and educational services to the community and to staff within the Community Health Service on recovery initiatives and programs
- Provide a caring and safe environment for all consumers
Child Protection Officer
Department of Child Protection
10.2018 - 01.2019
- Protecting children from abuse and harm
- Supporting families to reduce risk to children
- Providing alternative care for children and young people when home is no longer an option
- Working with young people who break the law
- Managing support intervention processes
- Caring for aboriginal and Torres strait islander children at risk
- Assessing children and young people whom are in need of protection
- Conducting risk assessments and investigations
- Working collaboratively with families, community services organisations and other professionals to develop and implement effective plans for children
- Managing complex cases, problem solving and presenting matters to the Children's Court of South Australia as required
NDIS Connection Worker/Mental Health Worker
Country and Outback Health
10.2017 - 10.2018
- Company Overview: Country and Outback Health provides a range mental health and general health support services
- Connect with and coordinate supports in a participant's plan in a complex service delivery environment
- To develop capacity and resilience to maintain support relationships
- Identify and resolve service delivery issues
- Identify points of crisis
- Participate independently in NDIS processes
- Facilitate young people and their families to access country and outback services by providing timely intake, assessment and appropriate intervention, where required
- Work with treating practitioners and/or allied health professionals to provide advice, practical support, advocacy, resources and follow up to clients
- Actively assist clients to access other relevant community services in areas such as housing, education, training and employment
- Undertake case management with young people, including outreach (by agreement)
- Maintain high quality, accurate and timely case notes and records
- Actively participate in supervision, case reviews and team meetings
- Liaise and develop relationships with medical, welfare, educational, vocational, mental health, and alcohol and other drug agencies regarding referral and service provision for young people
- Contribute to and implement innovative best practice initiatives based on the needs of young people in relation to mental health issues
- Plan, implement, and evaluate community awareness, service promotion and mental health literacy programs according to the principles of country and outback health
- Country and Outback Health provides a range mental health and general health support services
Mental Health Outreach Worker and Project Officer
Uniting Care Wesley Port Adelaide
04.2014 - 10.2017
- Company Overview: Uniting Care Wesley Port Adelaide is a major provider of health and community services in the region with services spanning allied health, drug and alcohol, mental health, casework, family violence, and early intervention strategies
- Provide proactive and recovery-focused engagement with people who appear to be experiencing mental illness and who have issues with homelessness
- Contribute to relationships with UCWPA stakeholders (such as families and carers, housing services and mental health services) to maintain links to recovery and rehabilitation pathways for clients
- Provide short- to medium-term case management services including client identification, screening, entry, ongoing assessment, counselling, care planning, care coordination, referral, intervention and support
- Provide support, training and educational services to the community and to staff within the Community Health Service on recovery initiatives and programs
- Provide a caring and safe environment for all consumers
- Uniting Care Wesley Port Adelaide is a major provider of health and community services in the region with services spanning allied health, drug and alcohol, mental health, casework, family violence, and early intervention strategies
- Successfully developed a Day to Day program in a safe and protective environment, which involves a range of education programs and develop new skills for clients to help support the development, implementation and review of personal recovery goals
- Clients who attended the program improved their goal achieving targets
- Developed safety and wellness plans and interventions for clients, which I would adjust as required in response to changes in the client's mental health, and communicated these to both the client and the health care team
- Have helped to support and counsel clients with serious mental health issues in collaboration with other health professionals and organizations
- Have been able to use my high level of knowledge and strong inter-agency relationships to ensure all clients have continued access to specialist services
Training and Support Officer (Supervisor)
Bedford Business Services
05.2006 - 05.2014
- Company Overview: Bedford employs people with a disability and mental illness
- Supervision and train people with a disability or mental illness in varies contracted roles
- Quality assurance compliance with all contract conditions, including schedules, quality of work and liaison with different businesses and organisations, also ensuring the safety of the work crews
- Provided positive and supportive environment for people with a disability and mental health issues that facilitate personal growth, enhancement of personal competencies and the development of skills necessary for successful integration into the community
- Responsible for administration for the day to day running of Bedford business services as directed by the business services manger
- Actively participated in the individual training plan and performance management process
- Bedford employs people with a disability and mental illness
- Identified clients at risk of homelessness and successfully implemented interventions such as working with the client to develop personal budgets and support plans, and organising respite services to avoid loss of accommodation
- Successfully worked with hospital psychiatrists and nurses to develop multidisciplinary care plans for clients who I'd identified as suffering from substance abuse
- Built up excellent relationships with all clients and their families and was commended by clients for my ability to make them feel comfortable and safe
Drug and Alcohol Worker
Ozcare Cairns Residential Drug and Alcohol Treatment Service
03.2009 - 03.2010
- Company Overview: Ozcare is a residential service for men and women over 18 that have stopped taking drugs and alcohol, and who want to recover from their effects of their addiction
- Provision of specialized support to clients which focuses on individual identified needs and goals, developing life skills and providing referrals, advocacy and information to enable clients to make informed decisions and choices
- Liaise with appropriate agencies and services to provide suitable referrals to address the needs of clients where long term or specialized interventions are required
- Work collaboratively with clients to develop flexible strategies to assist then to achieve their goals
- Assist the coordinator in the development and facilitation of relevant programs (including life skills) which promote Independence and improved living skills of clients
- Maintenance of client case plans and recording of relevant statistical data as required
- Provide administration support which includes emails, monthly reports, case notes, goal plans and filing
- Drug and Alcohol testing of clients on a regular basis
- Ozcare is a residential service for men and women over 18 that have stopped taking drugs and alcohol, and who want to recover from their effects of their addiction
- Expertise in crisis intervention techniques
- Culturally sensitive
- Able to recognize individuals under the influence
- Experience providing substance abuse counseling
- Familiarity with substance and mental health systems
- Community clinic experience
- Psychosocial assessments
- Ability to DE-escalate clients in a vulnerable emotional state
- Intake and assessments
- Case planning
- Experiences with diverse populations
- Strategic planning capacity
Education
Diploma of Youth Work - Diploma of Disability
TAFE SA
SA11-2007
Skills
- Microsoft Word
- Team management
- Supervision and leadership
- Friendly, positive attitude
- Flexible and adaptable
- Communication
- Planning
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Organization and time management
- Microsoft office
Timeline
Mental Health and NDIS Worker
Uniting Country SA
01.2019 - 06.2022
Child Protection Officer
Department of Child Protection
10.2018 - 01.2019
NDIS Connection Worker/Mental Health Worker
Country and Outback Health
10.2017 - 10.2018
Mental Health Outreach Worker and Project Officer
Uniting Care Wesley Port Adelaide
04.2014 - 10.2017
Drug and Alcohol Worker
Ozcare Cairns Residential Drug and Alcohol Treatment Service
03.2009 - 03.2010
Training and Support Officer (Supervisor)
Bedford Business Services
05.2006 - 05.2014
Diploma of Youth Work - Diploma of Disability
TAFE SA
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