DORSEY BELL-HILL
Mount Isa,QLD
Summary
To obtain a specific industry or role position where I can apply my specific skills or experiences to contribute to the success of the organization while further developing my professional abilities.
Overview
8
8
years of professional experience
Work History
Career Coach
Designer Life
07.2024
- To provide expert guidance and support to individuals seeking career advancement, leveraging my experience in resume writing, interview preparation, and job search strategies to help clients achieve their professional goals
- To effectively assist individuals in achieving their career goals through personalized coaching and strategic guidance, utilizing my expertise in resume writing, interview preparation, and job search strategies.
Project Officer
Kalkadoon Native Title Aboriginal Corporation
Mount Isa, QLD
05.2024 - Current
- Kept senior management well-informed by preparing and presenting project status reports.
- Developed and deepened relationships with key stakeholders.
- Facilitated successful project outcomes by maintaining open lines of communication among team members, stakeholders, and senior management.
- Developed and monitored project schedules, budgets and objectives for successful completion.
- Gathered and organized supporting materials for meetings and project updates.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Overcame unforeseen challenges by proactively identifying potential issues promptly developing contingency plans accordingly.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Updated customers and senior leaders on progress and roadblocks.
Customer Service Cashier
Mount isa Football canteen
Mount Isa, QLD
01.2017 - 08.2017
- Experience with cash and efipos transactions
- Customer service
- Can work both independently and in a team
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution
- Processed credit card, EBT and gift certificate payments in electronic computer systems
- Counted tills at the beginning of the shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds, and account deferrals
- Exchanged and returned items, noting details to the company database and placed returned merchandise in bins for restocking
- Collected credit card and cash payments to complete transactions for customer orders
- Answered product questions with up-to-date knowledge of sales and store promotions
- Refiled and rotated items on shelves to maintain well-stocked inventory
- Maintained cleanliness and presentation of stock room and production floor
- Greeted customers promptly and responded to questions
- Maintained work area and kept cash drawer organized
- Counted and balanced cashier drawers
- Complied with cash handling procedures to meet regional cashier variance policy.
Education
Skills
- Product Knowledge CRM
- Money Management Sales and Promotions
- Helpful and courteous manner
- Great problem-solving skills
- Able to prioritize tasks
- Work independently
- Team worker
- Able to follow instructions
- Resume Writing: Proficient in crafting compelling and tailored resumes that highlight client's skills and experiences effectively
- Interview Preparation: Skilled in conducting mock interviews, providing feedback, and coaching clients on how to confidently present themselves during job interviews
- Job Search Strategies: Experienced in guiding individuals on effective job search techniques, including networking, online job portals, and leveraging social media platforms
- Career Development: Knowledgeable in assisting clients in setting career goals, identifying strengths and areas for improvement, and creating personalized development plans
- Communication Skills: Strong verbal and written communication skills to effectively convey information and provide guidance to clients
- Empathy and Support: Ability to understand and empathize with clients' career challenges, providing compassionate support and encouragement throughout the coaching process
- Networking: Proficient in helping clients build and expand their professional network, offering strategies to connect with industry professionals and potential employers
- Time Management: Skilled in organising and prioritising coaching sessions, client meetings, and administrative tasks efficiently to maximise productivity and client satisfaction
- Project management: Ability to plan, organise, and oversee projects from start to finish, ensuring they are completed on time and within budget
- Leadership: Ability to lead and motivate a team, delegate tasks, and provide direction to ensure project goals are achieved
- Stakeholder management: Skill in building and maintaining relationships with stakeholders to ensure their needs and expectations are met throughout the project
- Budget management: Understanding of budgeting processes and financial management to ensure projects are delivered within the allocated budget
- Risk management: Ability to identify potential risks, evaluate their impact, and develop strategies to mitigate them to ensure project success
- Adaptability: Flexibility to adjust to changing project requirements, timelines, and priorities to ensure successful project delivery
- Attention to detail: Strong attention to detail to ensure accuracy in project documentation, reporting, and deliverables
References
- Jessica Kelso, Designer Life, jessica.kelso@designerlife.com.au
- Leigh Kirkhoff Kalkadoon - 61 457 536 888
Timeline
Career Coach
Designer Life
07.2024
Project Officer
Kalkadoon Native Title Aboriginal Corporation
05.2024 - Current
Customer Service Cashier
Mount isa Football canteen
01.2017 - 08.2017