Dot Monson
Rockhampton,QLD
Summary
Proven Sandwich Artist at Subway, adept in customer service and food preparation standards, enhanced service speed by mastering multitasking and time management. Demonstrated exceptional teamwork and collaboration, maintaining high sanitation standards and achieving significant error reduction in food presentation. Skilled in POS systems and food handling certification, consistently delivering top-notch customer experiences.
Overview
21
21
years of professional experience
Work History
Sandwich Artist
Subway
10.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Executed sandwich artistry duties with very low occurrence of errors.
Supervisor of Smokehouse
Petuna Seafoods
01.2004 - 03.2022
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Grade 10 -
Parklands High School
Burnie, TAS11.1978
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Payment Transactions
- Opening and closing procedures
- Foodservice
- Customer Transactions
- Dependable and Cooperative
- Basic Math
- Customer Relations
- Order Taking
- Team Player
- Food presentation techniques
- Food handling certification
- Portion Control
- Station Setup
- Food storage practices
- POS system expertise
- Food Preparation Standards
Languages
English
Elementary
Timeline
Sandwich Artist
Subway
10.2023 - Current
Supervisor of Smokehouse
Petuna Seafoods
01.2004 - 03.2022
Grade 10 -
Parklands High School
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