Doug Widdows
Real Estate Sales Associate
Ringwood,VIC
Summary
Focused and adaptable Real Estate Sales Associate with a strong track record in property transactions. Utilized market knowledge to guide clients in buying, selling, and renting properties. Developed extensive industry networks and ensured adherence to all regulations.
Dedicated and knowledgeable Apple Specialist with a focus on building and maintaining strong customer relationships. Proven ability to provide expert support and training for all Apple products, while ensuring customer satisfaction.
Innovative Night Fill Manager skilled at monitoring daily operations, overseeing store replenishment, handling logistics and stock on hand. Experienced in leading, mentoring and training team of 27 employees to foster process efficiency and growth.
Organized and detail-oriented with a high performing nature. Aiming to increase knowledge of customer satisfaction, customer service and to create a positive work environment.
Always willing to undertake a variety of duties; and willing to give anything a go.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Sales Associate
McGrath Croydon
07.2023 - 07.2024
- Assisted clients in buying and selling process for properties.
- In 12 month period, writing 25 Sales and 5 Listings
- Maintained up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
- Provided guidance and assisted sellers and buyers in marketing and purchasing property for the right price under the best terms.
- Conducting open homes for properties, including following up and repeat buyer appointments
- Local prospecting in the form of calls, door knocks, letter drops & past clients
- Negotiated contracts and handled paperwork regarding to sales and listings of properties
Specialist
Apple
11.2021 - 06.2023
- Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
- Audited transactions such as Latitude Finance and various carrier transactions. Helping to ensure any mistakes we rectified and also extended extra training out to team members to help them improve and deepen their expertise.
- Coached team members with difficult transactions, building confidence and strength within team.
- Provided in-store training and demos for customers on various Apple products and software.
- Maintained product knowledge by staying current with new product releases and updates.
- Consistently exceeded sales goals by providing exceptional customer service and building strong customer relationships.
- Collaborated with team to achieve store targets and improve customer experience.
Night Fill Manager
Coles
03.2021 - Current
- Accountable to ensure the store is fully stock and maintained
- Exceeded goals through effective task prioritisation and great work ethic.
- Carried out day-day-day duties accurately and efficiently.
- Developed and maintained courteous and effective working relationships.
- Supervising staff
- Team training
- Resolved problems, improved operations and provided exceptional service.
- Developed team communications and information for adhoc meetings.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Worked closely with the team to maintain optimum levels of communication to effectively and efficiently to replenish the store.
Gap Scanner
Coles
09.2020 - 03.2021
- Daily stock gap scanning
- Accurate inventory control
- Managing stock and generating reports
- Facing stock on shelves
- Accepting deliveries
- Rework check tool (backstock scanning)
Night Fill
Coles
03.2020 - 09.2020
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
- Regularly assessed sales floor stock levels to replenish with back stock merchandise before depletion.
- Helped customers locate desired items
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Small Business Owner
Klutch Commercial
08.2019 - 06.2020
- Business sold in June 2020
- Established two fleet washing contracts to date.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Outlined finances, goals and daily operations of our truck washing company in detailed business plans.
- Promoted business via social media to generate leads and maximize brand identity.
- Maintained up-to-date administrative records to monitor operational conditions.
Team Member
Grill'd Healthy Burgers
05.2019 - 09.2020
- Enhance the life of others with glorious food.
- Promote positive atmosphere to go above and beyond to guarantee each customer receives exceptional service.
- Provide advice and assist customers with dietary requirements and other specific needs.
- Understand different levels of authority to solve complaints and recognize when needed to escalate an issue further;.
- Ensure competent knowledge of both product range and how Grill'd operates to offer informed solutions and resolve any customer issues.
Team Manager/Shift Supervisor
Noodle Box Chirnside Park
08.2016 - 08.2019
- Quickly and effectively dealing with customer queries and complains with confidence and ease.
- Guiding, Training and co-managing a team of a highly functioning members.
- Assist organize various in store promotions and special events in store.
- Managed workflow to maximize customer satisfaction and minimize waste.
- Provide great customer service with many positive reviews being passed on to my manager.
- Ensure the cash in registers is accurately counted and balanced throughout my shift, ensuring that cash handling procedures are followed for day end cash reconciliations;.
- Assist management with completing end of day banking duties;.
Education
Bachelor of Science - Mechanical Engineering
Royal Melbourne Institute of Technology
Melbourne CBD 02.2019 - Current
High School Diploma -
Oxley Christian College
Chirnside Park 02.2015 - 11.2018
Timeline
Sales Associate
McGrath Croydon
07.2023 - 07.2024
Specialist
Apple
11.2021 - 06.2023
Night Fill Manager
Coles
03.2021 - Current
Gap Scanner
Coles
09.2020 - 03.2021
Night Fill
Coles
03.2020 - 09.2020
Small Business Owner
Klutch Commercial
08.2019 - 06.2020
Team Member
Grill'd Healthy Burgers
05.2019 - 09.2020
Bachelor of Science - Mechanical Engineering
Royal Melbourne Institute of Technology
02.2019 - Current
Team Manager/Shift Supervisor
Noodle Box Chirnside Park
08.2016 - 08.2019
High School Diploma -
Oxley Christian College
02.2015 - 11.2018
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