Douglas Bush
Norman Park,QLD
Summary
Highly proactive manager with 10+ years of experience in team leadership in the hospitality industry. Background includes sales, management and customer service in fast-paced settings.
Overview
19
19
years of professional experience
Work History
Restaurant Manager
Cru Bar And Cellar
10.2015 - Current
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and beverage service.
- Managed and motivated a high-performing team of 25+ bartenders and waitresses
- Carefully interviewed, selected and trained staff.
- Maintained profitable food, liquor and labour costs
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Analysed sales data to identify trends and adjust purchasing decisions accordingly.
Supervisor
At Sixes And Sevens
11.2012 - 01.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Recruited, hired and trained staff in all aspects of daily operations
- Maintained profitable food, liquor and labour costs
- Routinely exceeded nightly sales quotas and thrived in high-pressure situations
- Implemented innovative strategies and protocols to increase bar efficiency
Bartender
Various
07.2008 - 11.2012
Drillers Offsider
Barminco
01.2005 - 02.2008
Education
Diploma - Project Management
TAFE Queensland
Bowen, QLD2020
Diploma - Traditional And 3D Animation
FTI WA Inc
Fremantle, WAHighschool certificate -
John Paul College
Kalgoorlie, WA2001
Skills
- Shift Management
- Purchasing and Cost Control
- Thorough Knowledge of Product
- Work Assignments
- Strategic Forecasting
- Calm and Pleasant Demeanour
- Operations and Procedural Knowledge
- Personnel Recruiting
- Inventory Management Software
Timeline
Restaurant Manager
Cru Bar And Cellar
10.2015 - Current
Supervisor
At Sixes And Sevens
11.2012 - 01.2016
Bartender
Various
07.2008 - 11.2012
Drillers Offsider
Barminco
01.2005 - 02.2008
Diploma - Project Management
TAFE Queensland
Diploma - Traditional And 3D Animation
FTI WA Inc
Highschool certificate -
John Paul College
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