Douglas Klomp
Lalor,VIC
Summary
Experienced Tyre fitted with over 5 years of experience in industry. Excellent reputation for resolving problems and improving customer satisfaction.
Enthusiastic, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the task at hand and on the job training. Motivated to learn, grow and excel in customer service with over 5 years of successful experience. Recognized consistently for performance excellence and contributions to success.
Overview
7
7
years of professional experience
Work History
Tyre Fitter
Top Tyres
12.2021 - Current
- Self-motivated, with strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Tyre Fitter
Tyre Power
05.2021 - 12.2021
- Collaborated with management to achieve better results
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Developed and maintained courteous and effective working relationships.
- Handled phone calls to address customer inquiries and concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served customers in a friendly, efficient manner following outlined steps of service.
Tyre Fitter
Bones Tyres
05.2020 - 05.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Handled phone calls to address customer inquiries and concerns.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served customers in a friendly, efficient manner following outlined steps of service.
Tyre Fitter
Top Tyres
02.2019 - 03.2020
- Collaborated with management to achieve better results
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
- Handled phone call to address customer inquiries and concerns.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served customers in a friendly, efficient manner following outlined steps of service.
Motor Mechanic
Ultra Tune
12.2017 - 06.2018
- Listed work performed on each unit in order to properly invoice customers.
- Adhered to company standards and manufacturer guidelines for each repair.
- Collected information to correctly file warranty claims.
- Trained 3 employees to use and maintain equipment safely and according to manufacturers recommended schedules.
- Conducted, maintained, tested and repaired cooling systems and drive line systems, electronic components, parts, equipment, and systems.
- Inspected and tested equipment to locate damage or worn parts.
- Distributed ordered components to appropriate technicians to complete repairs.
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Measured revolutions per minute (rpm), amperage and voltage of units or parts to diagnose problems using ammeters, voltmeters and other testing devices.
- Recorded repairs required, parts used and labor time.
- Maintained energy and enthusiasm in fast-paced environment.
- Improved time management through consistent hard work and dedication to the task on hand .
Light Motor Vehicle Mechanic
Castle Hill Toyota
11.2016 - 11.2017
- Inspected vehicles and utilized market and industry expertise to execute strategic automotive purchases for dealers, private clients and volume resellers.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Education
Hsc -
Wyndham College
Quakers Hill Nsw 09.2016
Riverstone High School
Riverstone Nsw11.2014
Skills
- Maintenance & Repair
- Teambuilding
- Planning and Coordination
- Good telephone etiquette
- Troubleshooting
- Compassion
- Automotive detailing
- Interior and exterior cleaning
Timeline
Tyre Fitter
Top Tyres
12.2021 - Current
Tyre Fitter
Tyre Power
05.2021 - 12.2021
Tyre Fitter
Bones Tyres
05.2020 - 05.2021
Tyre Fitter
Top Tyres
02.2019 - 03.2020
Motor Mechanic
Ultra Tune
12.2017 - 06.2018
Light Motor Vehicle Mechanic
Castle Hill Toyota
11.2016 - 11.2017
Hsc -
Wyndham College
Riverstone High School
Similar Profiles
Muhammad Saghar NawazMuhammad Saghar Nawaz
Warehouse Assistant/Administrator at Top TyresWarehouse Assistant/Administrator at Top Tyres
Sruthi ChithranSruthi Chithran
Sales Coordinator at Juma Al Majid Est-Tyres Division (Yokohama Tyres)Sales Coordinator at Juma Al Majid Est-Tyres Division (Yokohama Tyres)
Vaibhav Vishnu DongreVaibhav Vishnu Dongre
Self-Employed at Courage Industries- Apollo tyres, BKT tyresSelf-Employed at Courage Industries- Apollo tyres, BKT tyres