Summary
Overview
Work History
Skills
Timeline
Generic

Douglas McInnes

Wollongong,NSW

Summary

I am a skilled and dedicated individual looking to obtain work in the transport industry where i can utilize my extensive skillset to deliver quality outcomes and services to a broad customer base.

Overview

20
20
years of professional experience

Work History

Student Support Officer

Department of Education
Shell Cove, NSW
06.2022 - 01.2024
  • Mentored primary school aged students and provided academic guidance
  • Implemented policies relating to student welfare, safety, discipline and attendance.
  • Identified potential issues related to student performance or behavior.
  • Attended meetings between faculty members, administrators and external stakeholders.
  • Encouraged positive interactions between peers through cooperative activities.

Wellbeing Officer

William Campbell Foundation
Shellharbour, NSW
08.2018 - 12.2021
  • Mentoring and assisting children to engage with peers and in their community
  • Promoting the wellbeing of foster children
  • Attending camps to supervise and support children participating in community events and activities
  • Transporting youth to and from school, leisure activities and home
  • Completing progress reports using Microsoft Word

Vegetation Maintenance Labourer

Active Trees
Wollongong, NSW
01.2012 - 12.2017
  • Tends machine that reduces log slabs and tree branches to chips for disposal
  • Tip truck and trailer driving
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Monitored weather conditions regularly before commencing work on any given day.
  • Maintained and operated chainsaws, pole saws, chipper and other specialized equipment

Owner/Operator

McInnes Industries
Wollongong, NSW
01.2004 - 12.2012
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Collect payments from customers and record transactions on customer receipts.
  • Transport large quantity and variety of bakery products for Goodman and Fielder
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Call on prospective customers to solicit new business, negotiate quantities and run times.
  • Drive and promote new products, services and prices changes to customers
  • Preparation of reports outlining business development activities and results achieved.

Skills

  • Heavy Combination (HC) NSW Drivers licence
  • Fork Lift Operator Certification (renewal required)
  • Front-end Loader Operator Certification (renewal required)
  • Skid-steer/Excavator Certification (renewal required)
  • First Aid Certificate (Current)
  • OHS Certification
  • Traffic Controller - Yellow and Blue Tickets (revision required)

Timeline

Student Support Officer

Department of Education
06.2022 - 01.2024

Wellbeing Officer

William Campbell Foundation
08.2018 - 12.2021

Vegetation Maintenance Labourer

Active Trees
01.2012 - 12.2017

Owner/Operator

McInnes Industries
01.2004 - 12.2012

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Douglas McInnes