Do Yen Phuong Tran
Clayton South,VIC
Summary
Adept Support Worker from Estia Health, excelling in providing daily living support and emotional guidance, significantly enhancing client wellbeing. Demonstrated success in fostering independence and social skills, with a strong focus on cultural sensitivity and privacy. Achieved commendable client satisfaction through personalized care and effective life skills development.
Overview
1
1
Certification
Work History
Personal Care Assistant
Estia Health
11.2024 - Current
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
Certificate III - Aged Care And Disability
Australian Vietnamese Women’s Association
Melbourne, VIC12.2024
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional Support
- Confidentiality and Privacy
- Mobility Assistance
- Behavioral support
- Transportation Assistance
- Life Skills Development
- Documentation abilities
- Cultural Sensitivity
Certification
- First Aid and CPR
- Working with children check
- NDIS screening check
Languages
Vietnamese
Native or Bilingual
Timeline
Personal Care Assistant
Estia Health
11.2024 - Current
- First Aid and CPR
- Working with children check
- NDIS screening check
Certificate III - Aged Care And Disability
Australian Vietnamese Women’s Association
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