Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline

Dragan Mijatovic

Sydney,NSW

Summary

Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations. Focused Security Manager bringing more than 20 years of experience in security landscape. Reliable and dedicated with passion for reducing corporate liabilities. Skilled managing, training and developing security team members. Talented Security Specialist adept at evaluating visitors, shipments and supplies for security issues. Disciplined and hardworking team player with superior skills in observing behavior, managing conflicts and solving problems gained over 20-year career in security. Skilled security specialist competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at safeguarding VIPs and various facilities. Keen to offer 20+ years of experience and take on challenging new role.

  • Hardworking security specialist bringing 20+ years of experience performing diverse supervision and management duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex safety and security equipment matters.

Overview

22
22
years of professional experience

Work History

Field services technician

Redflex – Verra mobility
Sydney, NSW
09.2022 - Current
  • Maintenance and repair of mobile speed camera radar systems
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in fault diagnostics, remote access, networking solutions, certifications of speed measuring devices, and appropriate hardware and/or software replacements
  • This includes efficient time and resource management and coordinating activities as to fulfill the team goals.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Followed safety procedures to avoid injuries in thefield.
  • Installed new equipment and explained theoperation and routine maintenance protocols to customers.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.

Network centre coordinator, Mobile speed camera operator

Redflex – Verra mobility
Sydney
06.2022 - 09.2022
  • Coordination, monitoring and oversight of mobile speed cameras deployment in NSW at sites approved and endorsed by TfNSW.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed strong communication and organizational skills through working on group projects.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Monitoring officer /Operations officer/ Security

Organization for Security and Coordination in EU
Various, Ukraine
12.2015 - 05.2022
  • OSCE Special Monitoring Mission to, cell – law enforcement liaison, Rule of Law Job description:
  • Throughout various locations and professional engagement in the Mission, I acted as the primary point of contact for all field (monitoring) operations and security matters
  • I analyzed operational and security issues and trends affecting the Team’s environment and area of operations and monitoring general/specific security situation through meetings with law enforcement representatives in team’s AoR
  • Occasional monitoring of criminal and administrative court hearings and public prosecution cases and hearings
  • Monitoring and reporting on protests, riots and public gatherings
  • As part of the Operations team I was responsible for coordination of all operational tasks of the HUB, including assessment of the overall security situation in the Mission area in close coordination with the Regional Security Officer and mission operations team HQ
  • I took on a role of operations coordinator of the whole team on numerous occasions
  • Furthermore, I was directly responsible for thetimely and accurate updates of security maps, secure network inputs, GSM blind spots, signal interference (jamming and spoofing) and geo-tagging of interesting spots and potentially dangerous areas through geo-fencing, conducting communications checks through UHF/HF radio system, satellite communications systems and maintaining supervision of the Duty office and on-road supervision of current operations
  • Establishing and managing the team's tasks on the daily, weekly, and monthly schedule, supervision and guidance of the team in patrolling tasks, flight plans, operational UAV sectors coordination, movement plans, and transportation means
  • I maintained various log books including aerial photography and video material for weapons recognition, drafting incident reports and registering all incoming information through proper format and channels
  • Through daily tasks, planned and executed mini UAV flights in coordination with long-range UAV team based outside our AoR for deconfliction purposes
  • I conducted initial and basic training of our newcomers on UAV operations (Mavic Zoom, Phantom 3, Mavic mini), current legal and organizational restrictions as well as technical characteristics of UAVs that our organization utilizes
  • I helped establish internal SOP for the safety and security purposes of our UAV pilots on the ground and their exposure to threats as well as our devices prone to being assessed as a target by various military actors in the area
  • Moreover, I was actively involved in producing current mitigation measures for operating UAV operations in hostile electronic environments, including recovery procedures in an area with high electronic signal interference and attempts to take over control of the UAV.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer, and employee input and feedback resulting in clearer and more useful instruction for users.
  • Motivated and trained employees to maximize team productivity.
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Coordinated visits and provided briefs to very important personnel (VIPs) improving knowledge and awareness of operational activities, programs, and offerings.
  • Evaluated team member performance and productivity, provided feedback, and implemented corrective actions.
  • Drove operational direction, administrative and cost efficiency, and coordination of security program initiatives on behalf of clients.
  • Leveraged experience through vital management positions guiding business to success.

Team operator

Republika Srpska
03.2010 - 12.2015
  • Ministry of internal affairs, Officer of the special group for technical and tactical planning and security, training assistance and analysis, operational analysis, and mission planning Job description:
  • Conduct active and passive surveillance, counterintelligence, and counter-surveillance tasks, as well as high-risk mission planning and mission risk assessment, conducted video/photo logging and digital documentation update and maintenance
  • In-depth following security forecast, identifying general and focused security vulnerabilities and threats.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Apprehended suspects, read Miranda Rights, and transported offenders to correctional facilities.
  • Conducted multi-scope research into suspects to determine criminal activities and suspect operating environments.
  • Documented drug transactions to gather evidence and complete undercover investigations.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.

Police advisor, Training officer, Acting Team leader, Acting Deputy State Advisor

United Nation Mission, South, SHQ Bentiu
Bentiu, South Sudan
08.2013 - 02.2015
  • In line with the UN mandate in South Sudan, I was responsible for planning and conducting formal and informal training of South Sudanese national police, as well as conducting long-range and/or long-duration patrols for humanitarian and training purposes
  • Provided training in human rights violations monitoring and civilian protection duties
  • Developed and maintained an international UN police adviser roster, training development, and supervision and patrol planning activities.
  • Created and oversaw police training programs for operations.
  • Established and maintained quality control standards.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
  • Developed job-specific competencies and performance standards.
  • Provided coaching and mentoring to employees.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Built strong relationships with customers through apositive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Identified training needs and plan classes accordingly.
  • Developed and implemented effective lesson plans to cover necessary material.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Communicated KPIs outlined in the annual plan to inform employees of expectations and deliverables.
  • Assisted in the recruitment of new team members, hiring the highest qualified to build a team of top performers.
  • Held weekly team meetings to inform team members of organization news and updates.
  • Adjusted instructional strategies according to student needs and understanding of the material.
  • Acted as training subject matter expert and provided extensive technical support to different departments.
  • Adjusted instructional strategies according to student needs and understanding of material.

Sniper shooter

Republika Srpska, Srpska
Various
10.2010 - 08.2012
  • In Special Anti-terrorist Police Unit of Republika, Daily drills, conducted self- learning and development of useful materials
  • Ballistics science study, scenario drills, providing tactical fire coverage of police teams where sniper precision is needed.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Gained strong leadership skills by managing projects from start to finish.
  • Directed tactical operations in complex and challenging environments.
  • Prepared and delivered investigative reports and briefings.
  • Planned and coordinated tactical movements of personnel and equipment.
  • Communicated with command centers to develop and execute tactical plans.
  • Created contingency plans to address unexpected tactical scenarios.
  • Devised and implemented battle plans to achieve tactical objectives.
  • Integrated intelligence activities into other military operations, plans and programs.
  • Led team in developing strategic plans to meet operational objectives.
  • Monitored and assessed mission progress and provided updates to command.
  • Coordinated activities of subordinate personnel to support mission success.
  • Analyzed intelligence reports and identified potential tactical threats.

Police officer

Republika Srpska
Variouse, Trebinje
11.2008 - 03.2010
  • Answered emergency calls for help from citizens and business owners.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Conducted preliminary investigations at scenes of major crimes.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Monitored criminal activity in community to identify suspicious activity.
  • Provided testimony in court proceedings.
  • Assisted in special investigations and crime prevention programs.
  • Trained other officers in firearms and self-defense tactics.
  • Participated in continuous firearms proficiency, defensive driving and arrest technique training.
  • Conducted searches of individuals, vehicles and premises.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Handled citation and traffic violation paperwork.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Thoroughly analyzed criminal information and processed crime scenes.

Police officer

Republika Srpska
Trebinje
02.2008 - 11.2008
  • I conducted preventive, prophylactic patrolling as per patrol plans, supported patrols for medical teams and psychiatric interventions, established and kept aclose connection with community policing officers and community policing training conducting to other police officers, civilians, and students
  • I provided administrative support making patrol plans, duty rosters, shift management, and appointing proficient officers to tasks
  • Talked regularly with citizens to establish rapport and become afamiliar presence in thearea.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Apprehended offenders and conducted interviews and interrogations.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Conducted witness interviews and gathered details regarding incidents to determine thebest course of action.
  • Gathered necessary information for court appearances and testified as awitness under oath in court.
  • Conducted preliminary investigations at scenes of major crimes.
  • Issued traffic citations and electronic tickets for violations of traffic laws.
  • Answered emergency calls for help from citizens and business owners.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.

Police officer

Ministry Of Interior Affairs
Travnik
06.2003 - 06.2005
  • Answered emergency calls for help from citizens and business owners.
  • Conducted preliminary investigations at scenes of major crimes.
  • Gathered necessary information for court appearances and testified as witness under oath in court.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Supervised crowds at busy events to prevent injuries and property destruction.
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Apprehended suspects, read Miranda Rights, and transported offenders to jail.
  • Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
  • Organized and executed undercover surveillance operations.
  • Installed covert cameras and recording devices in compliance with legal statutes and department policies.

Police officer

Middle Bosnian
Canton, Travnik
02.2002 - 06.2003
  • Ministry of internal affairs of, I conducted preventive, prophylactic patrolling as per patrol plans, supported patrols for medical teams and psychiatric interventions, established and kept close connection with community policing officers and community policing training conducting to other police officers, civilians and students.

Computer technician, salesman, POS programmer

Info - Line
06.1999 - 01.2002
  • Sales of and assembling of computer hardware components as per customer choosing, installation and maintenance of operating systems and supporting software and other periphery devices, installation and maintenance of CCD systems and recorders, POS cash registers programming, customer service, Photoshop services, Photography, Videography and editing, sales, client education services, donor and fundraising animation and reporting, networking systems installation, 24/7 problem-solving.

Education

Law studies

VITEZ
04.2023

Technical high school
06.2010
Bosnia and Herzegovina

02.2002
Police academy, Police officer Sarajevo, Bosnia and Herzegovina

Technical high school
06.1998

Skills

  • UAV Advanced operator
  • Photo editing software Advanced
  • Video editing software Advanced
  • Photography,
  • Videography,
  • Operating system installation, hardware driver installation
  • IT Troubleshooting and repair
  • Interdepartmental collaboration
  • Training and development
  • Training and mentoring
  • Troubleshooting and diagnostics
  • Following safety practices
  • Knowledge of industry best practices
  • Threat Management
  • Criminal Investigations
  • Access Control
  • Vulnerability Assessment
  • Surveillance
  • Security operations experience
  • Risk management
  • Clearance management
  • Professionalism
  • Superb surveillance skills
  • Emergency Response
  • Firearms expertise
  • Wireless technology
  • Safety and security

Accomplishments

  • United Nations Training and Learning
  • UN Police Officers Course (Peace Support Operations Training Centre in BiH)
  • Prevention of Harassment, Sexual Harassment and Abuse of Authority in the workplace (United Nations)
  • Medal awarded at United Nation Mission in South Sudan – UNMISS
  • Mid-level management training
  • Basic fire safety training
  • Multiple combat first aid courses and refreshers
  • Advanced Security in the Field (UNDSS Security Training, United
  • Nations Department of Safety and Security)
  • Basic Security in the Field II (UNDSS Security Training, United
  • Nations Department of Safety and Security)
  • Information security awareness – Foundational
  • Information security awareness – Advanced
  • Information security awareness – Additional
  • Preparing and responding to active shooter incident
  • Workplace fire safety, Digital sender, etc...
  • Professional key qualities:
  • Well organized
  • Ability to cope with physical hardship and willingness to work extra hours and in an environment with limited infrastructure
  • Experience in United Nations Mission (UNMISS)
  • Easy adjustment to multinational and multicultural environment
  • Teamwork personality
  • Easy and fast learner
  • Open minded
  • Integrity oriented
  • Professional
  • High respect for diversity
  • Clear communication
  • Planning and Organizing
  • Accountability
  • Creativity
  • Client Orientation
  • Commitment to Continuous Learning
  • Technological awareness

Certification

OSCE Training Landmine awareness Training Ethic Awareness Training Identification and categorization of major military equipment Crater analysis (artillery and mortar shells) Impact site analysis (artillery and mortar shells) Night observation techniques Comprehensive ODIHR course for election observers Gender awareness training Other Licenses/Certificates Close protection operator Scuba diver P1 level Sniper operator Krav maga P1 level Languages Serbian (mother tongue) as well as sister languages: Croatian, Bosnian and Montenegrin English (Fluent in speaking, writing, reading, understanding) Russian/Ukrainian (Understanding, reading) Technology Proficiency Word Processing Advanced Videography Advanced Photography Advanced Presentation Advanced Spreadsheet Advanced General internet Advanced

Languages

Croatian
Native/ Bilingual
Serbian
Native/ Bilingual
Russian
Elementary

Timeline

Field services technician - Redflex – Verra mobility
09.2022 - Current
Network centre coordinator, Mobile speed camera operator - Redflex – Verra mobility
06.2022 - 09.2022
Monitoring officer /Operations officer/ Security - Organization for Security and Coordination in EU
12.2015 - 05.2022
Police advisor, Training officer, Acting Team leader, Acting Deputy State Advisor - United Nation Mission, South, SHQ Bentiu
08.2013 - 02.2015
Sniper shooter - Republika Srpska, Srpska
10.2010 - 08.2012
Team operator - Republika Srpska
03.2010 - 12.2015
Police officer - Republika Srpska
11.2008 - 03.2010
Police officer - Republika Srpska
02.2008 - 11.2008
Police officer - Ministry Of Interior Affairs
06.2003 - 06.2005
Police officer - Middle Bosnian
02.2002 - 06.2003
Computer technician, salesman, POS programmer - Info - Line
06.1999 - 01.2002
VITEZ - , Law studies
Technical high school - ,
- ,
Technical high school - ,

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Dragan Mijatovic