Assistant Manager with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Hi, I’m
DRAGANA KALABIC
Kuraby
Summary
Overview
4
years of professional experience
Work History
Woolworths
Assistant Manager
06.2022 - Current
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Implemented staff training programs to elevate service standards and knowledge.
Woolworths
Team Member
05.2021 - 06.2022
Job overview
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Education
Australian College of Applied ProfessionsBrisbane, QLD
Bachelor of Criminology And Justice from Criminology
12-2025
University Overview
''Nicola Tesla''Republic Of Serbia
Certificate IV from Computer Engineering
06-2015
University Overview
Skills
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff training and development
- Workload management
- Conflict resolution
- Strategic planning
- Strategic thinking
- Multitasking Abilities
Languages
English
Full Professional
Serbian
Native or Bilingual
Croatian
Full Professional
Macedonian
Limited Working
Bulgarian
Limited Working
Timeline
Assistant Manager
Woolworths
06.2022 - Current
Team Member
Woolworths
05.2021 - 06.2022
Australian College of Applied Professions
Bachelor of Criminology And Justice from Criminology
''Nicola Tesla''
Certificate IV from Computer Engineering
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