Dragana (Denni) Milic
Narre Warren South,VIC
Summary
Dynamic Registered Nurse with extensive experience at several nursing agencies, specializing in patient-centered care and mental health support. Proven ability to develop individualized treatment plans and mentor new staff. Recognized for strong interpersonal communication and adaptability in fast-paced environments, ensuring optimal patient outcomes and satisfaction.
Additionally with a strong background in finance, I am ready to re-enter the workforce after a career break. Proven ability to manage administrative tasks efficiently and support financial operations. Committed to leveraging skills in organization and communication to contribute effectively to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse
Caring For You Pty Ltd
01.2015 - 01.2019
- Company Overview: Nursing Agency
- Contract work for Peninsula Health – Frankston Hospital, Rosebud, Mornington Clinic, The Bays Hospital (Medical/Surgical/Emergency) and Frankston Private Hospital
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Advocated for patients by supporting and respecting their rights, values, and beliefs.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Created, implemented and evaluated patient care plans with medical team.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
Endorsed Nurse
Ontime Healthcare (MHS)
Melbourne, VIC
12.2014 - 06.2017
- Company Overview: Nurses Agency
- Contract work for Malvern Private Hospital
- Mitcham Private Hospital
- Albert Road Clinic
- Delmont Private Hospital
- Pinelodge Clinic - Dandenong
- Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
- Conducted intake assessments to evaluate the severity of mental illness or emotional disturbances.
- Provided crisis intervention services for suicidal ideation or violent behavior in order to de-escalate situations safely.
- Assessed, evaluated, and monitored patients' physical and mental health conditions to determine nursing care needs.
- Administered medications prescribed by a psychiatrist according to established protocols.
- Counseled patients individually and in group settings on topics such as stress management, anger control, substance abuse prevention, and self-improvement strategies.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Maintained detailed records regarding patient progress notes, interventions provided and results achieved over time periods specified by medical staff members or regulatory agencies.
Settlement Officer
Axsesstoday
Melbourne, VIC
06.2015 - 12.2015
- Authored settlement agreement documents containing financial resolutions to finalize agreements.
- Maintained and updated records of all settlements and related activities.
- Put together settlement options and development payment plans.
- Processed payments and liaison with financial institutions/brokers.
Registered Nurse
Malvern Private Hospital
Malvern, VIC
03.2013 - 11.2015
- Drug and Alcohol Rehabilitation
- Conducted independent risk assessment for self-directed violence, analyzing risk factors, protective factors, mental status and current triggers.
- Conducted intake assessments to evaluate the severity of mental illness or emotional disturbances.
- Collaborated with treatment and service providers using interprofessional interdisciplinary team approach for continuity of care.
- Provided crisis intervention services for suicidal ideation or violent behavior in order to de-escalate situations safely.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Supervised activities of daily living such as eating meals, bathing, dressing appropriately, and managing money responsibly for hospitalized psychiatric patients.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
- Provided individualized patient-centered care plans that addressed the psychological and social needs of each patient.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
Education
Bachelor of Nursing -
University of South Australia
Adelaide, SA04-2015
Diploma of Nursing – IV Endorsed -
Holmesglen TAFE Institute
Moorabbin11-2009
Professional Memberships Qualifications
- University of South Australia Bachelor of Nursing Alumni Member
- AHPRA - Registered Nurse Division 1
- Current First Aid and CPR Training
Skill Summary
- Passionate in providing individualized, respectful and highest standard of patient centered care
- Experience in palliative, complex neurological disorders, mental health and acute/rehab/general nursing practice
- Exceptional interpersonal and communication skills
- Analyzing and interpretation of assessment data
- Development of comprehensive and individualized therapeutic care plans
- Comprehensive, safe and evidence based nursing care
- Ability to work as a member of a team or autonomously
- Adaptable to a changing and fast paced work environment
- Hard working, well presented, and keen to learn new skills
- Reliable and flexible with regard to availability
- Use of initiative and positive work attitude with honesty and integrity
- Respectful of each individuals’ privacy and confidentiality including their families/support network
- Professional and ongoing medical/nursing documentation management
- Advanced computer skills
- Multilingual in Serbian, Croatian, Bosnian, Macedonian
Languages
Serbian
Native/ Bilingual
Croatian
Native/ Bilingual
Bosnian
Native/ Bilingual
Macedonian
Professional
Certification
- First Aid Level 2
- AHPRA Registered Nurse
References
References available upon request.
Timeline
Settlement Officer
Axsesstoday
06.2015 - 12.2015
Registered Nurse
Caring For You Pty Ltd
01.2015 - 01.2019
Endorsed Nurse
Ontime Healthcare (MHS)
12.2014 - 06.2017
Registered Nurse
Malvern Private Hospital
03.2013 - 11.2015
Bachelor of Nursing -
University of South Australia
Diploma of Nursing – IV Endorsed -
Holmesglen TAFE Institute
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