Draganco Markovski

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
• Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
• Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
• Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
• Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

• Managed daily operations for a successful small business, ensuring efficient processes and quality services.
• Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
• Promoted business via social media to generate leads and maximize brand identity.
• Enhanced company reputation by consistently delivering exceptional service quality to customers.
• Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
• Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
• Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
• Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.

all aspects of fire assay and sample prep

• Streamlined metal pouring processes, resulting in reduced waste and increased productivity.
• Improved production efficiency by implementing new pouring techniques and equipment.
• Worked closely with quality control teams to address any issues related to product defects or deviations from specifications.
• Provided technical expertise on various metals, alloys, and casting methods to aid in product development efforts.
• Collaborated with team members to ensure optimal furnace performance and metal quality.
• Enhanced workplace safety with thorough training and adherence to guidelines.
• Anticipated potential issues related to upcoming pours by routinely inspecting molds, materials, equipment conditions prior to use.
• Maintained accurate records of all pours, tracking inventory levels and scheduling production accordingly.
• Kept up-to-date with industry advancements in technology, equipment, and methodologies by attending trade shows, conferences, and networking events.
• Ensured consistent metal quality by conducting routine testing and adjustments during the melting process.
• Performed visual and physical inspections of finished products to check quality.
• Poured and regulated flow of molten metal into molds and forms to produce ingots or other castings.
• Clamped, secured and cleaned casting molds.