Dre Atelj
Head Of IT
St Kilda,VIC
Summary
Leadership and solution orientated professional with over 10 years of generalist IT experience across multiple disciplines including; infrastructure, web, projects and strategy. Focused on solving evolving technological problems, transforming legacy systems into future ones, and true collaboration across business units. Seeking to further expand skill-sets and leadership experiences with reputable organisations and learn from other great leaders.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Head of Information Technology
Palace Cinemas
09.2019 - Current
- Promoted from IT Manager to Head of IT in 2022.
- Reduced budget by greater than 50%, refocused expenses towards business critical needs.
- Deployed numerous web focused projects like loyalty programs, auto-renewals, digital membership cards, and multiple new websites.
- Developed cybersecurity protocols for improved data protection and reduced security breaches.
- Hardened and modernised servers with key vendor engagement and relevant security standards where applicable.
- Launch of eight new cinemas and expanding multiple infrastructure systems at existing sites, whilst acting as both technical and leadership senior.
- Primary infrastructure procurement lead, and standardisation of SOE and hardware across all sites.
- Guided organizational technology strategy and roadmaps towards modern solutions tailored to constraints of cinema industry.
- Wrote policy, procedure and manuals governing internal IT use applying industry standards where required.
- Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
Product Manager & IT Director
Fast Track Physiotherapy
01.2018 - Current
- Defined overall product vision and long-term strategy with respect to IT functions.
- Engaged and cultivated key vendor relationships to improve product for go-to-market.
- Aligning stakeholders around vision and requirements of key product.
- Technical translation of medical and exercise related knowledge for development and developers.
- Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
- Spearheaded collaborative efforts to bring products to market.
- Prioritized roadmap in order to achieve product goals and metrics.
Senior System Administrator
Palace Cinemas
10.2016 - 09.2019
- Provided detailed solutions to changing business needs based on available resources and environment
- Devise and establish IT policies and systems to support execution of strategies set collaboratively with upper management
- Identification of software, hardware, processes, or systems requiring upgrade
- Worked with users to determine areas of technology in need of improved usability or enhancements in collaboration
- Adopted cost-effective, useful solutions to implement into current systems
- Completed reports detailing network and systems performance and downtime issues
- Deployed patches, and upgrades on all server, network and desktop systems
- Standardised job tasks and trained junior team members on industry best practices and standards
- Configured, tested and maintained greater than 40 servers, 30 switches, and 400 end user devices to achieve maximum performance
- Maintained flexible schedule and responded to after-hours and weekend emergencies
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution
- Created nightly jobs for database backups
IT Infrastructure Engineer
Empired Ltd
10.2013 - 10.2016
- Provided Level 1, 2 and 3 support to customers, based at customer sites
- Managed multiple support queues, and competing requirements across multiple customers
- Windows server management and support
- SOE deployment projects including SCCM management
- Basic Office 365 and azure online support
- Managed VIP clients and ensured 100% uptime for services and devices
Education
Bachelor of Information Technology - Information Technology
Griffith University
Gold Coast, QLD 03.2007 - 11.2010
Skills
- Project Management
Accomplishments
Palace Cinemas
- Reduced IT budget by greater than 60% while juggling low staffing levels, and minimal revenue
- Development of relationships with key vendors, in a consultative and supportive framework bucking the trend previous incumbents
- Multiple new web products tested and rolled out collaboratively, with key web development vendor and analysis of market trends
- Deployment of new payment vendor for all online transactions and an implementation of a fraud detection system
- Analysis and replacement of large range of aged hardware across multiple business units
- Complete revision of change management, version control and risk mitigation within IT department
- Major security audit undertaken, and business critical steps taken to modernize security infrastructure and training across the organisation
- Opening the largest cinema in Victoria, a further 4 sites across Australia and reducing new cinema costs by up to 50% for current and future sites
- Critical domain migration identified, managed, and executed to ensure longevity of the Palace domain
- Complete network wide migration to SD-WAN and fibre, at all sites
- Collaborated with Marketing and Operations to develop a culture of data driven decision making to better improve operational decisions across all business units
Certification
ITIL Foundations v4
Hobbies
Passionate tennis and golf player, spend most weekends engaged in activities related to sport, but in particular these two. Avid learner of all forms of information, but particularly interested in self-improvement, psychology, neuroscience, exercise science, nutrition, history and medical science.
Timeline
Full Stack Web Dev Bootcamp
09-2024
Azure Administrator Associate
07-2024
Prince 2 Foundations and Practioner
07-2022
ITIL Foundations v4
03-2022
Product Management Short Course RMIT
12-2020
Head of Information Technology
Palace Cinemas
09.2019 - Current
Product Manager & IT Director
Fast Track Physiotherapy
01.2018 - Current
Senior System Administrator
Palace Cinemas
10.2016 - 09.2019
IT Infrastructure Engineer
Empired Ltd
10.2013 - 10.2016
Bachelor of Information Technology - Information Technology
Griffith University
03.2007 - 11.2010
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