Drew Austin
Minesite Utility
ELLENBROOK
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Minesite Utility
Ventia
08.2023 - 10.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Minesite Utility
Assetlink
02.2023 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Evaluated staff performance and provided feedback to improve customer service delivery.
Minesite Utility
Assetlink
04.2021 - 02.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Minesite Utility
Sodexo Remote Sites
05.2018 - 02.2021
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
Girrawheen SHS Yr. 10
Perth, WA 04.2001 -
Skills
Point of sale operation
Hospitality service expertise
Food preparation and safety
Cash handling
Certification
Cert II Food Safety and Handling
References
Tyrone Thomson.
Catering Manager Assetlink
Ph. 0413401670
Louise Veale.
Chef Assetlink
Ph. 0459295805
Timeline
Minesite Utility
Ventia
08.2023 - 10.2024
Minesite Utility
Assetlink
02.2023 - 06.2023
Minesite Utility
Assetlink
04.2021 - 02.2023
Cert III Food Safety and Handling
11-2020
Responsible Service of Alcohol
11-2020
Cert II Food Safety and Handling
06-2019
Minesite Utility
Sodexo Remote Sites
05.2018 - 02.2021
Girrawheen SHS Yr. 10
04.2001 -
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