Drew Graham
West Wodonga,VIC
Summary
Driven professional with a proven track record in sales and customer service, notably at Clark Rubber. Excelled in client relationship building and sales strategy development, significantly enhancing customer satisfaction and sales revenue. Skilled in effective communication and teamwork, consistently achieving and surpassing sales targets through expert knowledge and persuasive product presentations.
Overview
15
15
years of professional experience
Work History
Salesman
Clark Rubber
06.2020 - 02.2023
Maintain stock and provide knowledge of products as well as provide high levels of customer service.
Plasterer
Positive Edge
01.2008 - 12.2017
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Education
Year 11 -
Caloundra State High School
Caloundra, QLD11.1998
Skills
- Sales and marketing strategies
- Customer Relationship Building
- Sales strategy development
- Upselling and Cross Selling
- Customer Service
- Relationship Building
- Interpersonal communication skills
- Customer Relations
- Sales expertise
- Product and Service Sales
- Product and service knowledge
- Client Service
- Sales closing
- Type industry knowledge
- Cash Handling
- Teamwork and Collaboration
- Opening and closing procedures
- Point of sale operation
- Attention to Detail
- Processing payments
- Reliability
- Effective Communication
- Self Motivation
- Professionalism
Timeline
Salesman
Clark Rubber
06.2020 - 02.2023
Plasterer
Positive Edge
01.2008 - 12.2017
Year 11 -
Caloundra State High School