Drilona Veseli
Adelaide,SA
Summary
Dynamic sales professional with a proven track record at Harvey Norman, excelling in customer service and negotiation strategies. Recognised for consistently surpassing sales targets and enhancing client satisfaction through effective communication and conflict resolution. Motivated third-year law student committed to academic excellence and developing strong legal expertise.
Overview
4
4
years of professional experience
Work History
Senior Salesperson
Harvey Norman
Adelaide, SA
10.2024 - Current
- Assisted customers with product selection and inquiries.
- Maintained a neat and organised sales floor.
- Processed transactions using point-of-sale systems.
- Collaborated with team members to enhance customer service.
- Consistently achieved monthly KPIs, driving sales growth and exceeding targets.
Salesperson
The Good Guys
Adelaide , SA
01.2022 - 10.2024
- Engaged customers to understand their needs and provide tailored product recommendations.
- Negotiated deals and handled complaints or objections.
- Greeted and assisted customers to foster positive experiences.
Education
Bachelor of Law (Honors) - Law
University of South Australia
Adelaide, SASkills
- Legal research
- Negotiation strategies
- Customer service
- Conflict resolution
- Communication skills
- Time management
Languages
Albanian
Native/ Bilingual
Referees
- Lawrence Ubaldi: Former Manager - 0411142777
- Rejmonda Latifi: Former Supervisor - 0452057712
Timeline
Senior Salesperson
Harvey Norman
10.2024 - Current
Salesperson
The Good Guys
01.2022 - 10.2024
Bachelor of Law (Honors) - Law
University of South Australia