Duc Anh Tu (Ryan) Nguyen
Adelaide
Summary
An overseas fresh graduate aim to be the top prestige of Australia hospitality industry.
Short-term goal:
- Rotate in different role of hospitality work scope, then focus on accommodation management skills
- Learning hospitality skill for effectively coordinating
- Build up relationship with both management and colleague
Long-term goal:
- Being committed to the organization, contribute best outcome both in capital gain and customer satisfaction gain
- Highly reliable team member for providing excellent customer service and facilitating guest satisfaction.
- Talented Manager with great team leadership, planning and organizational skills for successful career.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chef De Partie
Mayfair Hotel - 5 Stars Hotel
01.2023 - Current
- Mentored kitchen staff to prepare each for demanding roles.
- Maintained well-organized mise en place to keep work consistent.
- Maintain effective communication with all employees and show respect to everyone working in the hotel.
- Seek constructive feedback from team members to discuss about personal performance in the kitchen.
- Give clear instruction to apprentice chef on how to perform and complete daily tasks.
- Discuss with other colleagues in planning and creating daily tasks list to be completed within given time.
- Maintaining punctuality, completing tasks by supervisor or head chef in the hotel.
- Monitor apprentice chef team performance to ensure work progress is up to standard within given time.
Room Attendant
Adabco Boutique Hotel - 3-stars Boutique Hotel
04.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Cleaned assigned rooms under given times (1 room under 35 minutes alone)
- Used chemicals by following safety protocols and procedures.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Front of House Staff Member
Adelaide Korean Restaurant
06.2020 - 07.2021
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Calculated billings and charges and provided receipts to customers, delivering proof of transaction.
Education
Bachelor of Business International Hotel Managemen - Hotel Management
Le Cordon Bleu Australia
South Australia09.2023
Certificate III in Commercial Cookery - Culinary Arts
Le Cordon Bleu Australia
Moorabbin, VIC12.2020
Skills
- Communicate effectively with other work colleagues
- Team Support and Collaboration
- Work effectively with other colleagues
- Guest Request Response
- Following workplace procedures
- Time-management
- Customer engagement
- Follow and comply Food Safety Regulations
- Maintain cleanliness in workplace
- Attention to details
Certification
Bachelor of Business International Hotel Management - Le Cordon Bleu Australia
Hobbies
Sport: Badminton, Gym, Soccer, Basketball
Casual: home-cooking, reading, self-care, listening to music
Languages
English
Full Professional
Contact detail
Adabco Boutique Hotel General Manager - Tysen Kolger
Mobile phone: 0430 294 873
Email: gm@adabcohotel.com.au
Timeline
Chef De Partie
Mayfair Hotel - 5 Stars Hotel
01.2023 - Current
Room Attendant
Adabco Boutique Hotel - 3-stars Boutique Hotel
04.2021 - Current
Front of House Staff Member
Adelaide Korean Restaurant
06.2020 - 07.2021
Bachelor of Business International Hotel Managemen - Hotel Management
Le Cordon Bleu Australia
Certificate III in Commercial Cookery - Culinary Arts
Le Cordon Bleu Australia
Bachelor of Business International Hotel Management - Le Cordon Bleu Australia
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