Summary
Work History
Education
Skills
Hobbies: Likes to research fine-dinning customer service on Youtube
Languages
Timeline
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Duc Anh Vu Le

Melbourne,VIC

Summary

Motivated waiter with engaging personality and flexible approach. Upbeat, friendly, enthusiastic and reliable, professionaly takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.

Work History

Receptionist Waiter

Ha Long Vietnamese Cuisine
07.2023 - 07.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Informed customers about daily and seasonal specials.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.

Front House Salesman and

Thinh An Shop
07.2023 - 07.2023
  • Resolved guests complaints while maintaining positive customer environment.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Restocks supplies and maintain product's overall qualities throughout operational hours.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.

Education

Bachelor of Teaching Secondary (Chemistry) - Teaching

Da Nang University Of Science And Education
Da Nang, Viet Nam
07.2022

Skills

  • Table Preparation
  • Table Setting Arrangements
  • Buffet Setup and Takedown
  • Front of House Display Creation
  • Side Dish Preparation
  • Course Suggestions

Hobbies: Likes to research fine-dinning customer service on Youtube

I often watch reality cooking shows to find out about different cuisines and learn manner of services in various restaurants around the world.

Languages

English
Professional Working

Timeline

Receptionist Waiter

Ha Long Vietnamese Cuisine
07.2023 - 07.2023

Front House Salesman and

Thinh An Shop
07.2023 - 07.2023

Bachelor of Teaching Secondary (Chemistry) - Teaching

Da Nang University Of Science And Education
Duc Anh Vu Le