DUC HIEU NHAN NGO
Burnside Heights,Australia
Summary
Holding the work and holiday visa, I am honestly looking for an opportunity to work in Australian an gain experience. With an attitude and willing to learn new things from others, I do not hesitate to work under pressure yo improve myself. I am a hardworking, patient and careful person with 4 years working experience in different field, so I believe that I can get the job done well.
Overview
5
5
years of professional experience
Work History
Receptionist
Eldora Hotel
05.2024 - 09.2024
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
Waiter - All-Rounder
Pizza Kat
02.2023 - 03.2024
- Welcoming customers, recording customer table reservation information, guiding guests to the table.
- Consulting menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Perform customer payment tasks, issue invoices, and check documents.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Sale Assistant
XTEP Vietnam
08.2021 - 11.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients .
- Helped customers locate products and checked store system for merchandise at other sites.
- Opened, shelved and merchandised new products in visually appealing and organized displays.
- Performed cash, card, and check transactions to complete customer purchases.
Housekeeper
Mimosa Hotel
01.2020 - 03.2021
- Provided gerenal cleaning services and responded to client requests.
- Collaborated with a team of housekeepers to ensure efficient work flow.
- Operated electronic backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Education
Bachelor of Economics - Management Information Systems
University Of Economics
Hue, Vietnam02-2022
Skills
- Communication
- Time Management
- Problem Solving
- Teamwork
- Computer Skills
- Device Troubleshooting
Timeline
Receptionist
Eldora Hotel
05.2024 - 09.2024
Waiter - All-Rounder
Pizza Kat
02.2023 - 03.2024
Sale Assistant
XTEP Vietnam
08.2021 - 11.2022
Housekeeper
Mimosa Hotel
01.2020 - 03.2021
Bachelor of Economics - Management Information Systems
University Of Economics
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