Duena Clifford
Watson,ACT
Summary
Results-driven professional with a background in hospitality and bartending, seeking to leverage exceptional customer service skills, multitasking abilities, and team leadership experience in a corporate setting. Proven track record of managing high-pressure situations, fostering positive customer relationships, and contributing to team success. Eager to apply these skills in a dynamic corporate environment where adaptability, communication, and problem-solving are valued.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Harmonie German Club
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
All Rounder
Mcdonalds
08.2018 - 09.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Operated cash register for cash and card transactions with excellent accuracy levels.
- Demonstrated strong multitasking abilities by taking orders, preparing food, and interacting with customers simultaneously.
Education
High School Diploma -
Dickson College
Dickson12-2022
Skills
- Strong multitasking
- Responsible alcohol service
- Complex Problem-solving
- Payment processing
- Cash register operation
- Service-oriented mindset
- Inventory
- Outgoing personality
- Customer service expertise
- Highly reliable
- Team player attitude
- Clear and effective communication
Certification
SITHFAB021 - Provide Responsible Service of Alcohol
SITHGAM022 - Provide Responsible Gambling Services
Timeline
Bartender
Harmonie German Club
09.2023 - Current
All Rounder
Mcdonalds
08.2018 - 09.2019
High School Diploma -
Dickson College
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