Duke Amarasena
Bayswater North,Australia
Summary
IT professional with a proven track record in technical support and system administration, recognized for delivering reliable problem-solving and effective issue resolution in dynamic team environments. Adept at leveraging technical expertise and collaborative efforts to enhance operational success and efficiency. Consistently driven to implement innovative solutions that optimize system performance and user satisfaction.
Dedicated to continuous learning and staying current with emerging technologies to maintain a competitive edge in the industry. At CompNow, I manage diagnostics and refurbishment of IT hardware, where I’ve successfully re-deployed 200+ laptops and PCs and trained new team members to improve productivity and workflow. My background also includes UI/UX design at Deakin University, where I created prototypes and templates that were adopted across student platforms, as well as volunteer web design projects for not-for-profits.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Technician
CompNow – A Tech Recyclers
07.2022 - Current
- Performed diagnostics, refurbishment, and reassembly of IT hardware (PCs, laptops).
- Applied Blanco Data Erasure software ensuring compliance with data protection standards.
- Assisted with workflow improvements to support processing and revenue generation.
UI Designer
Deakin University
07.2020 - 07.2022
- Designed and tested templates, mock-ups, and wireframes for student platforms.
- Created prototypes in Adobe XD and Figma, improving usability and design consistency.
- Assisted with new design initiatives, enhancing digital content presentation.
Education
Bachelor of Information Technology - Interactive Media Design
Deakin University
Burwood, VIC01.2020
Diploma of Computing - Interactive Media Design
Deakin College
Burwood, VIC01.2015
VCE - undefined
Glen Waverley Secondary College
01.2012
Skills
- Programming & Databases: HTML, CSS, Java, SQL
- Design Tools: Photoshop, Illustrator, InDesign, Premiere Pro, Audition, Spark, XD
- UI/UX & Prototyping: Figma, Adobe XD
- Game Development: Unreal Engine (asset design, prototyping)
- Technician: Fixing and replacing components
- Hardware and software configuration
- Computer diagnostics
- Software upgrades
Websites
Accomplishments
- Refurbished and re-deployed 200+ laptops and PCs at CompNow, reducing turnaround time and improving sustainability through certified data erasure.
- Trained and mentored 3 employees, improving onboarding efficiency and boosting productivity across the team.
- Provided leadership in managing team members, supporting complex troubleshooting and ensuring workflow consistency.
- Designed and delivered UI/UX prototypes at Deakin University, several adopted across student-facing platforms.
- Developed a functional game prototype, showcased at Deakin University for innovation and design quality.
Certification
- Foundations of User Experience (UX) Design, Google - Sep 2025
- Bachelor of Information Technology, Deakin University - Oct 2020
Core Competencies
- IT Support & Troubleshooting
- Hardware Refurbishment & Deployment
- UI/UX Design & Prototyping (Figma, Adobe XD)
- Database Development (SQL)
- Team Leadership & Training
- Game & Interactive Media Design
Timeline
IT Technician
CompNow – A Tech Recyclers
07.2022 - Current
UI Designer
Deakin University
07.2020 - 07.2022
Diploma of Computing - Interactive Media Design
Deakin College
VCE - undefined
Glen Waverley Secondary College
Bachelor of Information Technology - Interactive Media Design
Deakin University
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