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Dula Adikari
Woodstock,Australia
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSummary
I am a friendly, reliable, and hardworking person with a strong focus on customer service. I enjoy working with people, learning new skills, and being part of a team. I take pride in being punctual, well-presented, and always willing to help customers and colleagues. I am confident working in fast-paced environments, handling multiple tasks, and maintaining high standards of cleanliness and professionalism. With flexible availability and a positive attitude, I am ready to make a valuable contribution from day one.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Senior E-Commerce Coordinator
DEW Activewear
Melbourne, Australia
03.2026 - 05.2026
- Managed end-to-end order fulfillment, including precise stock organization, secure packaging, and timely dispatch.
- Resolved customer inquiries promptly, ensuring a positive, helpful, and seamless online shopping experience.
- Maintained an organized, efficient, and clean workspace to optimize daily e-commerce operations.
- Analyzed customer feedback and sales data to improve online store user experience.
Senior Store Assistant
Dulakshi Fashion
01.2024 - 03.2026
- Delivered high-quality customer service, proactively engaging with patrons to identify needs and drive sales.
- Operated POS systems accurately while securely managing daily cash transactions and balancing the till.
- Optimized store visual appeal by maintaining immaculate cleanliness and organizing structured product displays.
- Trained and supervised junior staff to ensure efficient store operations and exceptional customer service.
Customer Service / Office Assistant
Coco Ceylon Exports Pvt Ltd
03.2023 - 01.2024
- Acted as the primary point of contact for in-person and telephonic inquiries, providing professional and accurate support.
- Managed billing and payment processing along with essential administrative tasks to ensure smooth daily business operations.
- Addressed customer inquiries promptly, contributing to a positive and seamless online shopping experience.
Education
Diploma - Computer Science
Diploma - English
Skills
- E-commerce platforms
- Order processing
- Inventory management
- Customer relationship management
- Data analysis
- Visual merchandising
- Customer service
Availability
Immediate start. Available mornings, afternoons, evenings, weekends, and public holidays. Flexible to work additional shifts as required.
Certification
- Responsible Service of Alcohol (RSA), Victoria
- Barista for Beginners Certificate
Working Rights
Unlimited working rights
Timeline
Senior E-Commerce Coordinator - DEW Activewear
03.2026 - 05.2026
Senior Store Assistant - Dulakshi Fashion
01.2024 - 03.2026
Customer Service / Office Assistant - Coco Ceylon Exports Pvt Ltd
03.2023 - 01.2024
Edith Cowan University - Diploma, Computer Science
Britishway English Academy - Diploma, English