Duncan Fowler
Duffys Forest,New South Wales
Summary
Accomplished Operations Executive with a proven track record at CDC NSW, enhancing service levels and operational efficiency through strategic planning and process improvements. Skilled in cost reduction and performance analysis, I excel in fostering teamwork and collaboration. Achieved significant savings and operational enhancements, demonstrating both hard and soft skills essential for driving business success.
Overview
21
21
years of professional experience
Work History
Operations Executive
CDC NSW
07.2022 - Current
- Developed strong relationships with transport management, leading to improved service levels and on time running.
- Collaborated on operational support tasks to achieve common goals due to driver shortages and fatigue management.
- Applied new accounting audits, process development and strategic implementation skills to lead and support all areas of operations.
- Introduced new schedules, rerouting of services and time changes to reduce dropped trips and increase on time running.
- Operated and reduced annual spending in depots through organising a tender process for suppliers and contractors.
Logistics Specialist
Ozsale Pty Ltd
01.2012 - 08.2016
- Tracked supply, equipment and product inventory quantities to match sold online units.
- Coordinated incoming and outgoing shipments with suppliers, freight forwarders and distribution centres.
- Managed inventory levels for minimising landed costs.
- Set up distribution centre in Los Angeles to save on duty costings.
- Organise all own buy, supplier and consignment stock movement.
- Conducted threat and risk assessments on the changing times in retail online shopping.
- Analyse and restructure of all Ozsale's logistics processes.
National Operations Manager
Hanjin Shipping Australia
09.2007 - 01.2012
- Managed, supported and grew business relationships with existing port service providers and suppliers through establishment of service level agreements, KPI's, regular reviews and restructuring of performance standards
- Continuous development of suitable port contractor options/alternatives in consideration of trade operations requirements; leading or participating in, as appropriate, the negotiating team of key supplier contracts
- Develop and foster relationships with service suppliers and statutory bodies at all levels through knowledge of their operating conditions, performance capabilities linked to Hanjin's requirements.
- Represent Hanjin at operational/technical industry forums and institutions.
- Ensure the highest service delivery standards to customers including pre and post shipment activity including land transport under Hanjin control and survey requirements.
- Accountability for regional cost control, budgeting and forecasting.
- Ensure port and cargo cost efficiency targets and initiatives are met whilst maintaining continuous push for productivity and cargo care improvements.
- Oversee the developments of Port Operations procedures in collaboration with claims and insurance departments - Singapore to ensure that the lessons learned and trends identified are communicated efficiently.
- Ensure in conjunction with the claims department the recovery of cost, damages and penalties from contractors.
- Ensure crisis response and preparedness of all offices and employees in the region; awareness and compliance with all company policies and procedures throughout Australia.
- Developing competencies by selective training of Operations employees, including on the job, lead from the front operational activity to achieve best practice employees and the department.
Business Analyst
IPCA Pty Ltd
09.2005 - 09.2007
- Researching and determining intelligence requirements
- Develop and maintain costing modules.
- Collecting, collating and analysing data and developing this data into intelligence information.
- Track and analyse data through the full cycle from forecasts to supplier manufacturing processes; into the distribution system; and into outlets.
- Analysis on all commodities and raw materials through to costings on all Subway products.
- Regularly reporting to the board on KPI's for the industry including currency movements, commodity price fluctuations, store performance and competition analysis.
National Marketing /Global Pricing Analyst
Mitsui O.S.K. Lines
02.2003 - 09.2005
- Co-ordination of tenders / global bids. (Collate rates, data gathering, terms and conditions).
- Northbound trade analysis as directed.
- Minimise outgoing costs with third parties in relation to container movement.
- Assist National Sales Manager with trade strategies and competition analysis,
Education
Bachelor of Business Studies - Business Studies
Monash University
Melbourne, VIC12.2004
Skills
- Operations Oversight
- Cost Reduction
- Performance Analysis
- Process Improvements
- Budget Control
- Cost analysis and savings
- Teamwork and Collaboration
- Strategic Planning
- Performance Improvements
- Logistics
- Data Analysis
sailing, swimming
I sail out of the RPAYC in Pittwater. No Sydney to Hobarts yet but in the pipeline to do either this year or next.
Timeline
Operations Executive
CDC NSW
07.2022 - Current
Logistics Specialist
Ozsale Pty Ltd
01.2012 - 08.2016
National Operations Manager
Hanjin Shipping Australia
09.2007 - 01.2012
Business Analyst
IPCA Pty Ltd
09.2005 - 09.2007
National Marketing /Global Pricing Analyst
Mitsui O.S.K. Lines
02.2003 - 09.2005
Bachelor of Business Studies - Business Studies
Monash University
Similar Profiles
Benjamin HoyleBenjamin Hoyle
Bus Driver at CDC NSWBus Driver at CDC NSW
Kymberley McKenzieKymberley McKenzie
Bus Driver at Cdc NswBus Driver at Cdc Nsw
Hannahgrace JonesHannahgrace Jones
Child and Youth Program Assistant at New Beginnings CDC / Expanding Horizons CDCChild and Youth Program Assistant at New Beginnings CDC / Expanding Horizons CDC