Duncan Geddes
Venus Bay,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Sales Consultant
Latrobe University
Bundoora
07.2023 - 11.2023
- Used consultative sales techniques to understand customer needs and recommend relevant courses and services on behalf of the University
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Maximized customer retention by resolving issues quickly.
- Stayed knowledgeable on latest course information and system innovations through continuous training.
Gaming and Bar Attendant
Francis Venues
Summerhill Hotel, Berwick Springs Hotel
12.2021 - 09.2023
- Welcomed and greeted customers, answered questions and provided clear communication about services and facilites.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
- Monitored gaming activities in assigned area supervising patrons and noting any suspicious activities.
- Understood and demonstrated proper play of games to promote safety practices while opening, operating and closing venue.
- Served Patrons food and beverages.
Barista
Bachelor Of Coffee
Bundoora
03.2022 - 06.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Umpire
Toorak East Malvern Hockey Club
Toorak, VIC
04.2018 - 09.2020
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Explained and taught regulations and rules to players and coaches.
- Navigated difficult situations using effective communication and explanation of game rules.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Maintained control of games, for safe, timely event running.
- Monitored games for compliance with rules, intervening when necessary.
Education
Bachelor of Laws (Honours)/Psychological Science - Law (Pre-Law)
Latrobe University
Bundoora10.2026
Skills
- Community Networking
- Persuasive Communication
- Decision-Making Skills
- Adaptive and Creative
- Verbal Communication
- Good Telephone Etiquette
Languages
French
Professional Working
Timeline
Sales Consultant
Latrobe University
07.2023 - 11.2023
Barista
Bachelor Of Coffee
03.2022 - 06.2023
Gaming and Bar Attendant
Francis Venues
12.2021 - 09.2023
Umpire
Toorak East Malvern Hockey Club
04.2018 - 09.2020
Bachelor of Laws (Honours)/Psychological Science - Law (Pre-Law)
Latrobe University