Dune Eldridge

SUMMER JOB

• Developed training materials to enhance team performance and operational knowledge.
• Streamlined internal communication processes to improve workflow efficiency among departments.
• Implemented quality control measures to ensure accuracy in order fulfillment and delivery standards.
• Assisted managers in decision-making processes based on thorough research and analysis of available data.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.

• Delivered exceptional customer service, ensuring satisfaction and repeat business.
• Managed multiple tables efficiently during peak hours, enhancing overall dining experience.
• Trained and mentored new staff on menu items, service standards, and customer engagement techniques.
• Greeted customers entering the cafe and responded promptly to customer needs.
• Handled customer inquiries and complaints professionally, promoting positive resolutions and experiences.

• Collaborated with team members on project assignments to enhance efficiency.
• Provided progress updates and proposed solutions to issues.
• Assisted with everyday operations, working efficiently and productively with all team members.
• Sorted marketing materials with speed and efficiency.