Dunia (Donna) Kawaga
Catering Assistant
Delacombe,VIC
Summary
Highly motivated and dedicated Indvidual with a strong work ethic and a passion for excellence. Possessing comprehensive knowledge and skills in all aspects of successful work, I continually adapt to meet current and future demands. Efficiently prioritizing tasks to effectively address challenges, I am committed to fostering exceptional communication and a collaborative team environment for collective success. Additionally, I hold a valid working with children's check, demonstrating my commitment to maintaining a safe and nurturing environment.
Overview
18
18
years of professional experience
6011
6011
years of post-secondary education
2
2
Languages
Work History
Catering Assistant
Ballarat Grammar
03.2022 - Current
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Provided friendly, courteous service to create memorable moments for guests.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Cleaned and organized kitchen stations to promote team efficiency.
- Increased efficiency in kitchen operations by organizing food prep areas before each event.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Pos System
Delicatessen
Supa IGA
01.2008 - 01.2011
- Prepared all deli items
- Unloaded deli products and transfer stock to storage areas
- Sliced, cut, weighed, and priced stock in a considerate manner
- Upheld shelves and maintained cases filled at all times
- Operated cash register
- Maintained courteous and friendly attitude toward customers
- Controlled freshness by rotating and coding all products and remove out-of-code merchandise
- Tagged all products legibly in line with the price book
- Maintained fresh items and weekly specials
- Promoted latest items and weekly specials
- Greeted all visitors and customers in a professional manner
- Cleaned and sanitized the entire work area
- Answered phone and took orders for particular requested items
- Abide by all business policies as stated in the worker handbook
- Excellent communication skills, both verbal and written.
Cashier / Team Member
World of Nuts & Coffee
01.2007 - 01.2008
- Food handling
- Cash Register duties
- Restock Cabinets
- Taking Orders
- Receiving and approving deliveries
- Provide customers with assistance and service
- Ensuring store cleanliness
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Team Member
Hungry Jacks
01.2007 - 01.2008
- Food handling
- General cleaning
- Prepare food
- Process and prepare customer orders
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Diploma Of Hospitality Management -
William Angliss Institute Of Tafe
Melbourne, VICCertificate Of Responsible Service of Alcohol -
William Angliss Institute Of Tafe
Melbourne, VICCertificate II In Hospitality (Operations) -
William Angliss Institute Of Tafe
Melbourne, VICSkills
Food Safety Practices
Kitchen equipment operation
Food presentation
Interpersonal relations
Reliability and punctuality
Food preparation expertise
Efficient Kitchen Organization
Food preparation techniques
Customer service
Safe Material Handling
Punctual and Trustworthy
Point Of Sale Operation
Timeline
Catering Assistant
Ballarat Grammar
03.2022 - Current
Delicatessen
Supa IGA
01.2008 - 01.2011
Cashier / Team Member
World of Nuts & Coffee
01.2007 - 01.2008
Team Member
Hungry Jacks
01.2007 - 01.2008
Diploma Of Hospitality Management -
William Angliss Institute Of Tafe
Certificate Of Responsible Service of Alcohol -
William Angliss Institute Of Tafe
Certificate II In Hospitality (Operations) -
William Angliss Institute Of Tafe