Dunia (Donna) Kawaga
Catering Assistant
Delacombe,VIC
Summary
Highly motivated and dedicated Indvidual with a strong work ethic and a passion for excellence. Possessing comprehensive knowledge and skills in all aspects of successful work, I continually adapt to meet current and future demands. Efficiently prioritizing tasks to effectively address challenges, I am committed to fostering exceptional communication and a collaborative team environment for collective success. Additionally, I hold a valid working with children's check, demonstrating my commitment to maintaining a safe and nurturing environment.
Overview
18
18
years of professional experience
6011
6011
years of post-secondary education
2
2
Languages
Work History
Catering Assistant
Ballarat Grammar
03.2022 - Current
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Provided friendly, courteous service to create memorable moments for guests.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Cleaned and organized kitchen stations to promote team efficiency.
- Increased efficiency in kitchen operations by organizing food prep areas before each event.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Pos System
Delicatessen
Supa IGA
01.2008 - 01.2011
- Prepared all deli items
- Unloaded deli products and transfer stock to storage areas
- Sliced, cut, weighed, and priced stock in a considerate manner
- Upheld shelves and maintained cases filled at all times
- Operated cash register
- Maintained courteous and friendly attitude toward customers
- Controlled freshness by rotating and coding all products and remove out-of-code merchandise
- Tagged all products legibly in line with the price book
- Maintained fresh items and weekly specials
- Promoted latest items and weekly specials
- Greeted all visitors and customers in a professional manner
- Cleaned and sanitized the entire work area
- Answered phone and took orders for particular requested items
- Abide by all business policies as stated in the worker handbook
- Excellent communication skills, both verbal and written.
Cashier / Team Member
World of Nuts & Coffee
01.2007 - 01.2008
- Food handling
- Cash Register duties
- Restock Cabinets
- Taking Orders
- Receiving and approving deliveries
- Provide customers with assistance and service
- Ensuring store cleanliness
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Team Member
Hungry Jacks
01.2007 - 01.2008
- Food handling
- General cleaning
- Prepare food
- Process and prepare customer orders
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Diploma Of Hospitality Management -
William Angliss Institute Of Tafe
Melbourne, VICCertificate Of Responsible Service of Alcohol -
William Angliss Institute Of Tafe
Melbourne, VICCertificate II In Hospitality (Operations) -
William Angliss Institute Of Tafe
Melbourne, VICSkills
Food Safety Practices
Timeline
Catering Assistant
Ballarat Grammar
03.2022 - Current
Delicatessen
Supa IGA
01.2008 - 01.2011
Cashier / Team Member
World of Nuts & Coffee
01.2007 - 01.2008
Team Member
Hungry Jacks
01.2007 - 01.2008
Diploma Of Hospitality Management -
William Angliss Institute Of Tafe
Certificate Of Responsible Service of Alcohol -
William Angliss Institute Of Tafe
Certificate II In Hospitality (Operations) -
William Angliss Institute Of Tafe
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