DURGA KHANAL
Beatty Avenue East Victoria Park
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Volunteer
03.2022 - 12.2022
- Represented organization positively and professionally while providing community with much-needed services.
- Facilitated community outreach to expand participation and support.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Coffee House, Barista
12.2021 - 02.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Created wide variety of hot and cold drinks.
Receptionist
Hotel Mantra
06.2020 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept the reception area clean and neat to give visitors a positive first impression
- Confirmed appointments, communicated with clients, and updated client records
- Answered central telephone system and directed calls accordingly
- Resolved customer problems and complaints
- Managed multiple tasks and met time-sensitive deadlines.
Education
Bachelor of Science - Health And Science
THE UNIVERSITY OF NOTRE DAME AUSTRALIA
Fremantle, WAHigh School Diploma -
Junior Citizens' Academy
NEPAL POKHARA12.2021
Skills
- Product Advertising
- Hospitality and Professionalism
- Customer Retention
- Guest Service and Support
- Team Support and Collaboration
- Guest Safety
- Hospitality Management
- Guest Satisfaction
- Hind
- HOBBIESSS
- Travelling
- Reading books
Timeline
Volunteer
03.2022 - 12.2022
Coffee House, Barista
12.2021 - 02.2022
Receptionist
Hotel Mantra
06.2020 - 08.2021
Bachelor of Science - Health And Science
THE UNIVERSITY OF NOTRE DAME AUSTRALIA
High School Diploma -
Junior Citizens' Academy
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