Durga Malla Gurung
2194
Summary
Skilled Dental Assistant, Lab Technician and a Practice Manager with 7+ years of experience working with dental staffs to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dentists. Expert at creating and maintaining clean and sterile environments.
Overview
15
15
years of professional experience
Work History
Practice Manager
Village Dental Clinic
01.2020 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Trained interns and newly hired team members on office procedures and computer system.
- Communicated closely with patients, ensuring medical information was kept private.
- Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Dental Lab Technician and Assistant
Village Dental Clinic
11.2014 - Current
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Prepared wax bite-blocks and impression trays for use.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Monitored and ordered supplies and materials to keep office well stocked.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
Assistant in Nursing
James Milson Village
08.2009 - 07.2015
- Greeted residents in with friendliness and professionalism.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Diploma of Dental Technology
TAFE
Randwick, NSW12.2013
Diploma in Children's Services
SBTA
Sydney, NSW2010
Certificate 3 in Business
SBTA
Sydney, NSW2010
Skills
- Schedule Management
- Practice and Staff Management
- Workflow Management
- Supplies Ordering
- Training and mentoring
- Decision-Making
- Staff Supervision
- Patient Relations and patient education about their oral health
- Payroll Administration
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Practice Manager
Village Dental Clinic
01.2020 - Current
Dental Lab Technician and Assistant
Village Dental Clinic
11.2014 - Current
Assistant in Nursing
James Milson Village
08.2009 - 07.2015
Diploma of Dental Technology
TAFE
Diploma in Children's Services
SBTA
Certificate 3 in Business
SBTA
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