Durga Malla Gurung
2194
Summary
Skilled Dental Assistant, Lab Technician and a Practice Manager with 7+ years of experience working with dental staffs to treat patients. Skilled at taking dental x-rays, preparing dental impressions and assisting dentists. Expert at creating and maintaining clean and sterile environments.
Overview
15
15
years of professional experience
Work History
Practice Manager
Village Dental Clinic
Campsie, NSW
01.2020 - Current
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Trained interns and newly hired team members on office procedures and computer system.
- Communicated closely with patients, ensuring medical information was kept private.
- Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Dental Lab Technician and Assistant
Village Dental Clinic
Haymarket, NSW
11.2014 - Current
- Collaborated with dentists to create accurate and customized dental restorations for patients.
- Maintained a clean and organized laboratory workspace to uphold safety regulations and promote productivity.
- Prepared wax bite-blocks and impression trays for use.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Monitored and ordered supplies and materials to keep office well stocked.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays and images for dentist review.
Assistant in Nursing
James Milson Village
Milson Point
08.2009 - 07.2015
- Greeted residents in with friendliness and professionalism.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
Diploma of Dental Technology
TAFE
Randwick, NSW12.2013
Diploma in Children's Services
SBTA
Sydney, NSW2010
Certificate 3 in Business
SBTA
Sydney, NSW2010
Skills
- Schedule Management
- Practice and Staff Management
- Workflow Management
- Supplies Ordering
- Training and mentoring
- Decision-Making
- Staff Supervision
- Patient Relations and patient education about their oral health
- Payroll Administration
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Practice Manager
Village Dental Clinic
01.2020 - Current
Dental Lab Technician and Assistant
Village Dental Clinic
11.2014 - Current
Assistant in Nursing
James Milson Village
08.2009 - 07.2015
Diploma of Dental Technology
TAFE
Diploma in Children's Services
SBTA
Certificate 3 in Business
SBTA