Dustion Maher

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular weekly and monthly inventory counts to verify stock levels, address discrepancies, and forecast future for needs, while managing stock levels in regional and suburbans markets.
• Mentored staff members in their professional development by offering leadership to them in their assigned roles.
• Generated repeat business through exceptional customer service.
• Expirenced with recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Promoted teamwork within the workplace by encouraging collaboration among staff members and taking on feedback and advice from the team to help improve day to day operations
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours while maintaining labor budgets
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Managed the operational needs of direct and indirect consumers adjusting Production plans and schedules to align with consumers day to day needs
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Manage HACCP regulated site aligning with high regulatory standards and ensuring all staff were aligned with these standards

• Working with learning and development to break down Team leader roles and responsibilities to build a coherent training program for each leader stepping up into their new role, ensuring the rest of our felid teams have the tools to lead and foster strong teams
• Managed the store, ensured team wellbeing, profitability, sales projections, stock control, training, and adherence to company policies and standards.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Completed point of sale opening and closing procedures.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

• Managed people performance, hiring, training, planning, communications, stock ordering, and resolved customer feedback.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Maximised productivity and profitability by balancing sales and expenses (eg labour).
• Implemented process improvement to shape organisational culture, optimise procedures for higher efficiency and help company evolve and grow.
• Complied with established internal controls and policies.
• Prepared cash flow projections
• Reviewed historical records, current operational data and forecasting information to identify opportunities

Building my self up into this role from 2013 when strating out as a Crew person

• Contacted customers and branches, fulfilled customer requests, and adhered to KPIs.