Riley Williams
Modbury,SA
Summary
To emphasise my knowledge and wide range of skills for a company that I can advance my position to positively affect the company. I have7+ years of experience in major retail companies providing all customers with friendly and reliable services. Dedicated, honest and reliable worker I’m highly skilled with Team Management and Customer Service to provide a honest and fast service to all. I have a high motivation to work as my setting of goals allows me to achieve and recognise the feedback, to become one step ahead.
Overview
8
8
years of professional experience
Work History
Supervisor
Big W
09.2021 - Current
- Managing night fill team and increased team productivity by implementing efficient workflows setting clear expectations for staff members to clear load as quick as possible. Inclusive of sorting, filling and managing/handling excess stock accordingly, with up to 24 pallets daily.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collected, arranged, and input information into scanner to update stock.
- Handling of store keys. Most commonly closing store. Ensuring safe lockup and closing of the store using pinpad.
- Use of Walkie stacker from small, medium to high levels. Including unloading/loading trucks and stacking pallets into racking.
- Accurately processed POS transactions, returns to payment cards, and receipts to customers.
Customer services
Kmart Ingle Farm
10.2017 - 09.2021
- Float setup and put-away for registers, Clearance and change order for registers,
- High knowledge of handheld stock scanner.
- Refunds & returns.
- Stock Filling, Decanting pallets. Store Presentation (after hours and business hours).
Sorting recycled items
AAA cans and bottle recycling
07.2016 - 05.2017
- Cash handing including giving refunds to customers.
- After Hours Cleaning.
- Frequent job rotation of sorting, finalising full bags.
Customer Service
Civic Video Paralowie (CLOSED)
01.2016 - 06.2016
- Money Handling.
- Customer detail inputs for membership signups.
- Cleaning of discs and basic operations of disc cleaner machine.
- Cleaning Store (after hours)
Education
High School Diploma -
Salisbury High School
Salisbury, SA01.2019
Skills
- Excellent Communication
- Time Management
- Teamwork
- Advanced Numeracy
- Dedication
- Staff Discipline
- Employee Motivation
- Data Management
- Cultural Awareness
- Staff Management and Development
References
- Alex Sutton, 0414 727 774, Kmart Ingle Farm Ex Manager
- John, 0418 818 175, AAA Recycling Owner
- Lyn Thurston, 0407 936 464, St Barbra’s Anglican Church Pastor
- Kathleen Williams, 0433 275 050, Big W Manager
Volunteer Experience
- Church BBQ cooker
- SALVOS donations
Timeline
Supervisor
Big W
09.2021 - Current
Customer services
Kmart Ingle Farm
10.2017 - 09.2021
Sorting recycled items
AAA cans and bottle recycling
07.2016 - 05.2017
Customer Service
Civic Video Paralowie (CLOSED)
01.2016 - 06.2016
High School Diploma -
Salisbury High School
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