Dut Athian

• Monitored, followed-up and escalated cases to meet customer response commitments.
• Maintained and built close relationships with customers through regular contact and visits.
• Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
• Liaised with clients by phone, email and text messaging to meet client needs and define expectations.

• Identified, investigated and documented compliance violations and recommended corrective measures.
• Responded to employee inquiries regarding compliance regulations and procedures.
• Developed and maintained compliance database, tracking all compliance activities and documents.
• Assisted with internal and external audits to confirm compliance with applicable laws and regulations.

• Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
• Empowered students through counseling and skill-building exercises.
• Assisted students in exploring and selecting career paths.
• Developed and implemented student guidance plans to foster academic success.
• Analyzed student academic records to assess educational and career goals.
• Educated students on college admissions process and scholarship requirements.

• Interacted with customers by phone, email, or in-person to provide information.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Collaborated with various departments to complete assigned tasks.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Delivered clerical support by handling range of routine and special requirements.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Completed clerical tasks such as filing, copying, and distributing mail.

• Acted as first point of contact and set appointments for prospective clients.
• Set appointments with salespeople and potential customers.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Cut product into correct sizes and arranged in trays for packaging.
• Operated grinding machines to prepare special items like sausages.
• Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
• Cut meats to customer specifications and answered questions about specialty products.
• Prepared various meats by cutting, trimming and packaging in preparation for display cases.
• Inspected and adjusted saws to establish accurate cutting measures.
• Sharpened and replaced worn or defective blades and bands using hand tools.

• Loading truck with carcase at night for cedar .
• Pushing carcase to the boning rooms , in order to make room for the fresh carcase from kill floor
• Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
• Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
• Understood and adhered to state and federal regulations controlling warehousing, loading and shipping operations.
• Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.

I was recruited by then manager ,so I can be in the training team considering the fact that I have work in all the departments from boning rooms ,kill floor, chillers and cold store .

He thought I was the right man for the job ,I was in the training team for only 2 weeks assisting the trainer , unfortunately when swift took over Tasman things changed

I was taken back to the chillers ,but as leading hand not a team member anymore